AT&T Business Forums

Automatic call forwarding based on schedule?

Hello,

I'm a current AT&T small business phone user. I work for a nonprofit and am trying to set up a hotline according to an on-call schedule of volunteers. Is there a way to set up our account to automatically forward calls based on a previously entered schedule? It will change week to week so ideally I can enter a schedule ahead of time and have the calls automatically forwarded after hours. I understand this may have an additional cost; that is fine.

Thank you!

Responses

ATTBusinessCare

Community Support

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3.1K Messages

8 years ago

Hello @echampion31

Thank you for your recent posting. We appreciate your participation within the Business Community. I will be more than happy to assist you. In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

And include the following details:

Full Name and Name on Business Account:

Wireless # (if applicable):

Preferred Contact #:

Preferred time to be contacted (including time zone)

Email address:

What type of service (Uverse, DSL, Landline, Wireless):

Thank you,

Angela

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InterceptSecurity

New Member

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1 Message

4 years ago

Hello! I am also a current At&t small business phone user looking to have a schedules forward calls to another line, from an office phone to a dispatch phone. How would this be possible?

Thank you!

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