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j_wilson

Employee

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1.9K Messages

Fri, Sep 7, 2018 12:25 PM

Create a contact center in AT&T Collaborate

The person that set up our AT&T Collaborate account is longer with us, and I need to create a call queue for a new team that we set up. Does anyone know where I need to go to make a new one?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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j_wilson

Employee

 • 

1.9K Messages

2 years ago

AT&T Collaborate Contact Centers can be created by click on either “Select a site” or “Switch Sites” and selecting the desired site. Click “OK” in the message that appears and then expand the “Call handling” menu on the left. Click on “Contact Center” and then crate. Please see our tutorial “Create a contact center in AT&T Collaborate” for more information on creating a new Contact Center. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

Join the discussion and share how you use AT&T Collaborate or any other Advanced Solutions products to improve your business. Give us product feedback and share suggestions and tips with other users.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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