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j_wilson

Employee

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1.9K Messages

Fri, May 24, 2019 3:06 PM

Create a hunt group in AT&T Collaborate

Our company is putting together a team of specialists for a product launch. I was told that I should be able to configure a group of lines in AT&T Collaborate to allow them to function as a call cue. Does anyone know what that option is called?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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j_wilson

Employee

 • 

1.9K Messages

a year ago

The AT&T Collaborate feature you are looking for is called “Hunt Groups”. This feature allows you to set up a group of numbers so that incoming calls are routed to the first available numbers in the group. To create a hunt group, click on either “Select a site” or “Switch sites” and then click on “Call handling” in the menu on the left. Check out our tutorial “Manage hunt groups with AT&T Collaborate” for more information on how to configure Hunt Groups. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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