Employee
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3.5K Messages
Delete a file or folder in box from AT&T
I’m working to clean up our box from AT&T account, and I need to get rid of some older files. I deleted some files, but my co-worker mentioned that this does not necessarily remove them from my account entirely. Does anyone know how I can completely delete a file from my account?
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Official Solution
j_wilson
Employee
•
3.5K Messages
3 years ago
When you delete a file in box from AT&T, it is moved to the “Trash” folder. To permanently delete a file, log into box from AT&T and click on “Trash” in the menu to the left. A list of deleted items displays, and you can scroll to and click on the desired file or folder. Click on the Delete button at the top right. A confirmation message displays, and you can click on the Okay button to proceed with the deletion. Check out our tutorial “Permanently delete a file or folder using box from AT&T” for more information. You can also visit asecare.att.com to see more tutorials on managing files in Box from AT&T.
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