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Employee

Employee

 • 

3.5K Messages

Friday, January 7th, 2022 1:02 PM

Enable a device in AccessMyLAN

One of my co-workers mistakenly disabled a few of our user’s devices in AccessMyLAN. I want to re-enable them, but I’m not sure where to go to do that. Does anyone know?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Employee

 • 

3.5K Messages

2 years ago

You can change an AccessMyLAN device’s status by accessing its details in the device list. Log in and click on the Devices tab near the top of the page and click on Devices Overview. A list of configured devices displays, and you can scroll to the desired device. Click on the row for the device. Check out our tutorial “Enable a device in AccessMyLAN” for step-by-step instructions. You can also visit asecare.att.com to see more tutorials on managing devices in AccessMyLAN.

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