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Employee

Employee

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3.5K Messages

Friday, April 26th, 2019 7:48 PM

Manage dial plan policies in AT&T Collaborate

I’m a new administrator for our AT&T Collaborate account, and I’m looking for information on how to shorten the length of phone extensions. Any idea where I need to go?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Official Solution

Employee

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3.5K Messages

5 years ago

You will need to edit the AT&T Collaborate dial plan policy for the desired site. To do so, log into your AT&T Collaborate account and click on “Select a site” or “Switch sites” to choose the desired site. Click on “Administration” in the menu on the left to expand it and then click on “Site tools”. Check out our tutorial “Manage dial plan policies with AT&T Collaborate” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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