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j_wilson

Employee

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1.9K Messages

Fri, Jan 4, 2019 4:06 PM

Reset a password in AT&T Collaborate

I have a user that is having trouble logging into their AT&T Collaborate account. How do I rest their password?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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j_wilson

Employee

 • 

1.9K Messages

2 years ago

To reset an AT&T Collaborate user password, expand the “Users” item in the menu to the left of the homepage. The user list displays and you can navigate to and select the desired user. Click the “Links” tab and then click on “Reset Collaborate application”  in the “Useful links” section. Please see our tutorial “Reset password and PIN with AT&T Collaborate” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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