Employee
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3.4K Messages
Running diagnostics on a SIM in AT&T Control Center
We added some devices to our AT&T Control Center account, and I am learning the system. A co-worker mentioned that you could see a device’s SIM status to ensure it was configured correctly. Does anyone know where I need to go to see that?
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Official Solution
j_wilson
Employee
•
3.4K Messages
2 years ago
You can access an AT&T Control Center device’s information by running a diagnostic. To run the diagnostic, log in and click on the Devices tab. The list of devices is displayed, and you can use the SIM card number to find the desired device. Then, click on the dropdown arrow under “Actions” and click on Run Diagnostics. Check out our tutorial “Running diagnostics on a SIM using the AT&T Control Center Web Portal” for more information. You can also visit asecare.att.com to see more tutorials on managing devices in AT&T Control Center.
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