Contributor
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2 Messages
Calls From Account Management Team
I have a small business wireless account and for the last many years I get calls from people claiming to be with AT & T trying to upgrade my eligible lines. I can not tell if these people are legit or not and the person that is currently calling me is offering a free phone, but, does not seem to know the answers to any of the questions that I ask. How can I be sure they are legit?
ATTCares
Administrator
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172 Messages
4 years ago
Hello @csei9131,
Thank you for reaching out to us here on the Business Community. We apologize for any unwanted calls. You can go here: https://soc.att.com/2xdoizb, or call toll-free at 888.382.1222 if you chose to stop receiving marketing communications from AT&T.
Thank you,
Laura G.
Business Social Media Manager
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csei9131
Contributor
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2 Messages
4 years ago
I actually would work with the person that called me if I could verify that they were legitimate.
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ATTCares
Administrator
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172 Messages
4 years ago
Hello @csei9131,
Thank you for your recent posting. We appreciate your participation within the Business Community. In order to verify you can ask the user for their complete name or id info. If you need any further assistance Please send me a private message by clicking here (https://soc.att.com/33WHwGA) so we can be of some help. Thank you, Lisa
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