Contributor
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1 Message
How can I consolidate AT&T Prepaid LTE Hot Spot accounts?
I have multiple stores using 4G LTE hot spot as a backup internet. I would like to consolidate them into one account instead of login into each one individually.
Business dept tells me to contact Prepaid dept. Prepaid dept tells me they can only consolidate prepaid cell phone accounts, not prepaid 4G LTE hot spot, and contact Business dept for additional assistance.
What is a solution here? I would like to consolidate them even if changes to the way the accounts are set up are necessary.
Thanks much!
Sasha
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ATTCares
Administrator
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172 Messages
4 years ago
Hello @ LBMINC,
Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your account. I'll be more than happy to take a look at this for you. Please send me a private message by clicking here (https://soc.att.com/2OjwvZe) and be sure to include the following details so I can help:
Contact Name:
Account Details:
Contact Number:
Email Address:
Thank you,
Lisa
Social Media Manager
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