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J

New Member

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3 Messages

Saturday, April 4th, 2020 4:00 PM

I need my fan pin

I am currently unable to find my fan pin which was supposed to be emailed to me and my wife. How do I get it?

Administrator

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26.2K Messages

4 years ago

Hello @jtwhite5 ,

 

Your FAN PIN is the PIN that you use to verify your account when you call in to customer service. You can set it up by calling AT&T 800-331-0500 and follow the prompts to reset your PIN.

 

Thanks,

Ruth.-

AT&T Business Forum Support.

New Member

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5 Messages

1 year ago

The above post is incorrect- while you can reset your PIN over the phone -the new pin does not work when trying to login into the AT&T business site. 

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