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Remove old Gigaman Equipment from all our schools

We have old gigaman equipment at all our schools for the old Gigaman fiber service we used to have like a decade ago, but havent used because we moved to a new provider, who can I contact for the removal of the racks and network switches? Im located in South Texas (Rio Grande Valley).

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Release old Southwestern Bell Telephone Comapny Easement

We are in the process of platting a piece of property that has a 25 foot wide easements for vegetation clearing that we would like to have released. What is the process or who is the contact?

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Utility Coordination Needed

Hello - I am currently working on some street reconstruction projects in Pflugerville, TX. To make sure that our proposed design does not conflict with any existing ATT utilities, I was wondering if I could get the contact information for a utility coordinator or local engineer that can help pro

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Having Trouble Transferring Billing Responsibility

I have a business account. Last week I transferred billing responsibility for my own wireless plan to be linked with the business account. I am trying to transfer billing responsibility for my wife's wireless plan to my linked accounts. I am getting an error: "You can't move your line from a new acc

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Payment applied to incorrect account

We mailed payment for a business account, and the payment was applied to another account in our name. We now reflect a past due balance on an account we paid, and we have a credit on the account that was incorrectly involved.  How can this be corrected?

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Need Fiber Box moved for New Construction

I have a new Construction Site in El Paso, TX & I need the fiber box moved before I can pour concrete. How do i get in contact with an Engineer.

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Telephone easement in Grayson County, Texas

A blanket telephone easement was granted to SW Bell and recorded in Volume 421, Page 255 of the Deed Records of Grayson County, TX.  I assume that AT&T is the successor in interest.  The land is trying to be developed into a single family residential subdivision.  What needs to b

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damaged concrete when replacing telephone poll

I am trying to get in contact with AT&T construction in Lake Charles, LA. When they replaced a pole in front of my business, they damaged the concrete in my parking lot. I went to the Lake Charles Construction Yard and spoke to the foreman that was over that job and we spoke to a supervisor and

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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Where can I find free training?

Where can I find free training about circuits?

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158

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Billing - What is a CDG?

When working in Billing - what is a CDG? This is referenced to an item in UBAM. Thank you!

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101

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Official Solution

Send a device invitation in the AccessMyLAN

We added a new manager to our AccessMyLAN account, but it seems that they didn’t receive the email message. Is there a way to send the invitation via another method? If so, where do I go to send the message?

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Export AT&T Business Messaging contacts

We added some new managers to our AT&T Business Messenger account. Since we share the same clients, I want to see if it's possible to send them a list of the contacts I have set up in AT&T Business Messenger. Does anyone know where I can go?

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Official Solution

Publicis Groupe employee discount

Hi i was recently hired by publicis grouped I wanted to know if I'm eligible for a employee discount.

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Construction Bid Lists

I've already registered our construction company as a supplier. How do I learn more about ACAS/ORCA approved contractor and the ability to receive bid list and RFQ's in my area.

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614

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Ordered phone two weeks ago, still not delivered

It was set up for 2 day delivery, but it's been more than 2 weeks. UPS tracking shows that it is "delayed" with no expected ship date.  I called Business Support and the agent spent 15 minutes asking me if I wanted to sign up for internet service!!  Then when he finally got to start resol

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Demolition - Disconnect Lines

I am a demolition contractor. We are performing demolition on an apartment building and need drops and lines removed prior to beginning.  Please advise.

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157

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Moving a Utility Pole Vernon, FL

Good morning, this is my 3rd request. I rec'd an email from Angel but could not find her post on this site and now I do not see my previous requests. Florida Power & Light Company is moving a pole at business address 2992 Main Street, Vernon, FL 32462 and there are two AT&T lines that wil

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Splitting payments with the system in premier

Premier just upgraded their payment system, and now I can't split payments?

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Renew Contract

Can anyone who works for AT&T help me to renew the business local calling for my account? Previously have used the blcrenewal website, but this seems to be down now. Any help would be appreciated. I never got anything in the mail stating my contract was up and needed to be renewed.

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