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Enterprise 50
hello, can someone tell me if the enterprise 50GB priority is qci7 and then qci 8 after. Also is the hotspot also qci7 and qci8 after. Also can the plan be used in Mexico and canada?
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General Device Support
business customer - need a human to interact with to understand the conflicting stories I'm getting from random phone calls to "support"
I'm an existing cell/ business internet customer, with an upcoming location change on my horizon. I've attempted to email and call AT&T multiple times to discern what options exist for our new location in northwest hills, austin tx I've gotten several different answers as to what service is a
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Business Features & Services
Will-serve letter request
Hi - I am looking for assistance to have a will-serve letter created for a site at 1385 E. Main Street, Edmore, MI 48829 Thanks!
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Construction & Engineering Assistance
demolition removal Delray Beach Fl
Need AT&T disconnected from existing residence in Delray Beach, Fl and there are no contact phone numbers for Engineering dept
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Construction & Engineering Assistance
Easement request
I needed to request to go into an easement on my property in kane county in Illinois.
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Construction & Engineering Assistance
Disappointed with AT&T Business/Sales Folks
Hi folks, I just wanted to share a difficult experience, as it is hard to reach anyone at AT&T that can do anything. I'm trying to switch from residential to business Internet, mainly because I want the 5 static IPs. Initially, I spoke with some one that said I could get business fiber n
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Account & Billing Support
A2P messages getting blocked
Hello, Why is ATT blocking messages from our application to our internal registered users? These users have given us consent to receive messages. We DO NOT send sms to non users. Kindly advise. We use Twilio to send these SMS.
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General App Support
Change Caller ID
Can I message somebody here to get a number's caller id changed? Thank you.
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AT&T Premier
Caller id help
Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?
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AT&T Premier
Trying to get in contact with someone from NC Mapping department
Hello, I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company. Thanks!
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Construction & Engineering Assistance
Need AT&T equipment moved for new construction
We are a general contractor building a new home in Flagler County, Florida and there is an AT&T equipment box located in the middle of the driveway that needs to be moved. Who can we contact to submit this request?
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Construction & Engineering Assistance
Who can I speak to about an easement on my property in Orange, CA
ATT is pulling out of Orange, CA, and I'm interested in finding out if they will be releasing their easements back to the property owners. I have old landline phone wires buried, and the 2 pillars that contain them are not containing the contents well. No one has been on our property in years to ins
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Construction & Engineering Assistance
Easement release
looking for the number to call for information on an easement and how it can be removed/released. It is a 1936 easement.
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Construction & Engineering Assistance
Lowering Manhole Cover
Hello - I am an engineer who is redesigning a site entrance to meet Georgia DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches. Please let me know who I should talk with at AT&T about this.
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Construction & Engineering Assistance
ATT Encroachment Approval
I am planning on building an ADU unit in my backyard in the city of Westminster, CA. Based on my conversation Westminster's Planning Department Official, I need to request for Consent to Encroach on Distribution Easement from the utilities companies. An approval from Southern California Edison is pe
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Construction & Engineering Assistance
Utility Line Relocation
We are the general contractor building a new home in Leicester, NC. We need to get an AT&T utility line moved. Who do we need to speak to about that and what is the process. Thank you for your help. Eric Zetterholm, Owner Flow North Developers, LLC [email scrubbed]
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Construction & Engineering Assistance
Business line cancellation
I cancelled an ISDN line on January 12, 2024. I got a cancellation confirmation number from the representative. But I am still getting invoices for the account more than three months later. I've tried every 800 number I've been given and spoked to probably 12 or 13 CSRs, but they either can't
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Account & Billing Support
Southwestern Easement Release process
Our client would like to release an abandoned telephone easement in the City of Lago Vista, Texas. Volume 2008, Page 340, D.R.T.C.T Who could we reach out to initiate this process? Easement located in Travis county.
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Construction & Engineering Assistance
Release an ancient easement
We have an ancient easement in the land that the surveyor cannot locate. The easement is not used anymore, who can help us to release it?
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Construction & Engineering Assistance
Whitelist SMS Numbers
My company offers the option to text clients for support and a link self service. Our carrier has notified us that AT&T is rejecting these text messages as spam. Is it possible to white list our number for SMS? I reached out to register with Hiya but that only deals with Voice spam, not SMS.
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General App Support