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ATT Pole Map
Hello,Does ATT have any online database(ArcGIS?) or mapping system of the poles it owns that can be accessed by 3rd party utility construction companies to identify pole ownership? I am an engineer responsible for permitting utility construction and pole attachments. I am attempting to identify some
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Construction & Engineering Assistance
Accepted Solution
Site Survey - San Diego, CA
I need to have a Site Survey at 5270 Balboa Ave. San Diego, CA. We are the GC working out there and need to provide Data/Phone service to the site. Can someone reach out to me to provide a contact for this?
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Construction & Engineering Assistance
Bid List
Telecommunication Auditing Is there anyway to get a bid list of all of the Telecommunication audits that at&t will be putting up for subcontractors to bid on
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Construction & Engineering Assistance
Cancel business service.
My AT&T account that I opened 19months ago is a business account, but I want to switch it to a personal account. I can't find a way to do it on the app or online. The store where I opened my account is closed. What should I do?
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Business Features & Services
Elevated to underground lines
We are a land development firm and we came across a situation where overhead lines are crossing in the middle of the plot, which we are going to bury in a trench along with other power cables, we need to speak with the AT&T Engineering Department since we already have the utility contractor to m
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Construction & Engineering Assistance
Official Solution
Clear cache in the Box from AT&T for Android application
One of my co-workers advised me that I should be clearing the cache on the Box from AT&T application. Does anyone know how to clear the cache in my Android phone?
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Mobile Office & Retail Solutions
Official Solution
Add a user to your AT&T Business Messaging account
I added some team members and I need to add them to our AT&T Business Messaging account. Does anyone know how to do so I the system?
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Messaging Solutions
Official Solution
Configure the default audio and video device in the AT&T Office@Hand desktop application
I’m new to AT&T Office@Hand and I’m setting up my system. I want to make sure that my audio settings are correct. Does anyone know where I need to go in the system to check the settings?
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General App Support
Official Solution
Delete a Zone in AT&T Fleet Management for Enterprise/Government
When some of our locations were under construction, we created zones for our AT&T Fleet Management for Enterprise/Government drivers. We have since wrapped the bulk of the construction and I’m looking to remove them from the system. Does anyone know where I need to go to do so?
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Field Service Solutions
Official Solution
Email an E-FOTA Report in AT&T Business Console
When I first started using AT&T Business Console, I remember seeing that you could run reports and download and email them. I’m looking to get an E-FOTA report sent to my email. Does anyone know where I need to go to do that?
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Field Service Solutions
New Commercial Development
I work for a Civil engineering firm working on a proposed Lowes Home Improvement in Celina, Texas. Was hoping to get in touch with engineer representative on service for this project. We are in the early stages of design and need to coordinate what size conduit we need to provide for the service to
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Construction & Engineering Assistance
Service Planning / Engineering Contact
I am an Electrical Contractor working on a new home in Ojai, CA. I need to get ahold of a service planner to ensure that I install the correct conduit to the correct location. For some reason these contacts are impossible to find. Can anyone point me to a directory?
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Construction & Engineering Assistance
Church Property easement
I am trying to get in contact with somebody at AT&T's real estate department regarding a church property easement lease that is about to expire. Can somebody point me in the right direction?
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The Break Room
Engineering Contact
We are beginning due diligence on a commercial project in Venice, FL. I need a contact person to get a will-serve letter.
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Construction & Engineering Assistance
Disconnect Service
Hello, I have three business locations that I would like to end my service with AT&T.
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Account & Billing Support
AT & T Construction/Engineering Department Contact information
Hello there, I am working on a carport replacement project in Santa Cruz, CA where there is AT & T communication lines are in the way. I would like to get the contact information for Construction/Engineering Department to schedule to meet on site to discuss re-routing so that the carport replac
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Construction & Engineering Assistance
getting the phone to ring more before going to voicemail
Like someone else posted, our 1070 series phones only ring three times before going to voicemail. We can't get to the phone that fast every time. How do we increase the number of times the phone rings? I've listened to all the settings and helpful hints on the phone itself, no answer. I've read the
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General Device Support
AT&T real estate
I am a commercial real estate developer/investor. AT&T owns some old data centers that I would like to acquire and was wondering how I can get in contact with their real estate department.
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The Break Room
Utility Mapping Request
I am looking for existing utility mapping for a roadway project located in Oxford, Connecticut.
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Construction & Engineering Assistance
Will Serve Letter
I am looking for a will-serve letter for a new multifamily residential development in Visalia, CA.
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Construction & Engineering Assistance