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Att fiber optics digging hit water main

Today water main to my house was hit. They didn’t tell us, we noticed and walked outside. They told us they hit it and had to go get supplies to fix. I came home later and water is on. However neither toilet tank will fill and kitchen sink has very low pressure. Called the City of Allen. They checke

Question

 • Construction & Engineering Assistance

3

0

0

Easement

Hello, I would like to obtain guidance on how to fill out an Easement release form. I recently purchased a home and discovered in the title search that ATT has a utility easement. Thanks Gabe

Question

 • Construction & Engineering Assistance

118

4

0

How do I add voicemail to a phone if voicemail was automatically removed after 60 days of activation?

One of our users has had their phone for several months, but never set up the voicemail. Now we are trying to set up the voicemail but found a note saying "Make sure to set up your voicemail within 60 days of activation or it'll be automatically removed from your account".  This seems to have

Question

 • AT&T Premier

6

1

0

Submit a Retail Store Site

I have retail available for lease on the corner of 16801 Jamaica Ave in Queens, NY, that is suitable for an AT&T store. Can you please connect me with the real estate department to submit a site?

Question

 • Construction & Engineering Assistance

76

4

0

How do we remove the "Spam" label for our business numbers?

We are contacting our members and they will not answer the phone or cancel their membership because our business telephone numbers are displayed as "Spam." How do we remove that label?

Question

 • Business Features & Services

3.4K

12

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Who to get in touch with or apply for being a fiber installer for at&t

Work as contractor now for At&t and would like to continue working as one who do I speak to about this matter?

Question

 • Construction & Engineering Assistance

7

1

0

New Account Administrator - Last one no longer with company

Help!  We cannot access our business wireless account on-line.  The last 2 people are still on our account and they are no longer with the company. How do I update this information and reset the log-in?  I have an authorization letter from the letter from the Principal to make these changes, but do

Question

 • AT&T Premier

659

3

0

Need Engineer Help Near Raleigh, NC

I need to get in touch with the engineer department for construction of ATT fiber for developing houses. ATT Fiber is ran on the road already. I was in touch with a technician but they cannot give me the engineers phone number. Does anyone know how to get in contact?

Question

 • General Device Support

10

1

0

Please help ed a PTR set up for my fixed IP

I purchased a block of 5 fixed IP addresses from AT&T. I need 1 of those adresses set up with a PTR record for my DNS. How do I proceed with this?

Question

 • AT&T Premier

19

2

0

Official Solution

Add files to a folder in Box from AT&T

I am organizing some of our project files and want to ensure that our Box from AT&T is up to date. However, I noticed that a few of the files from our biggest project had not been added to their respective folders in our account. Does anyone know how to add them?

Question

 • Mobile Office & Retail Solutions

8

1

0

Official Solution

Forward a message in the AT&T Message Archiving portal

I need to send one of the messages I received to my AT&T Message Archiving account to a college. I have been copying and pasting the messages, but a co-worker advised me that it is possible to have the system forward the message. Does anyone know how to do so?

Question

 • Messaging Solutions

7

1

0

Official Solution

AT&T Office@Hand Conference call FAQ

We are adding more users to our AT&T Office@Hand, and I am looking for information on how to use the application. Does anyone know where I can point these new users?

Question

 • General App Support

8

1

0

Official Solution

Create a group in AT&T Workforce Manager

We have added more users to our AT&T Workforce Manager account, and I want to organize the users better. Does anyone know the best way to do so?

Question

 • Field Service Solutions

7

1

0

Adding Accounts To AT&T Business Center

Is there a way to manually add an account to AT&T Business Center? Or are there limitations on what type of accounts can be added? For example adding POTS, and Uverse accounts.

Question

 • AT&T Business Center

9

1

0

Transfer Phone number from my Employer's corporate account to my Personal Account

Few years back I transferred my phone number from my personal account to my employer's att premier account. Now I want to go back to my personal account. However, I am not able to find how to do that. I tried contacting through chat support and got transferred to 3 different support call and everyon

Question

 • Account & Billing Support

14

1

0

Remove old Gigaman Equipment from all our schools

We have old gigaman equipment at all our schools for the old Gigaman fiber service we used to have like a decade ago, but havent used because we moved to a new provider, who can I contact for the removal of the racks and network switches? Im located in South Texas (Rio Grande Valley).

Question

 • Construction & Engineering Assistance

8

1

0

Club Service billing

Our company receives a statement for a Club Service billing every month. It has had a credit balance of $435.96 for years. The service associated with this billing was cancelled a long time ago. We have tried to contact AT&T to request this overpayment be refunded to us, but every time we are to

Question

 • Business Features & Services

11

1

0

Fiber Optic placement on property

I have had a placement of a box right in the front of my my yard. I have at&t for my phones don't want it for internet. I had a construction supervisor who was a complete bully and nasty to my wife and I. I was told by the tech guy's to contact you to have an engineer change the placement of thi

Question

 • Construction & Engineering Assistance

10

1

0

Relocation of AT&T Pole

How do I get an AT&T pole relocated on my construction site. My construction site is in Norcross Georgia

Question

 • Construction & Engineering Assistance

12

2

0

Charged for returned device

Anyone else have issues with ATT/First Net not being able to find your traded in device? I mailed my device in back in April or May via the box and label THEY sent me. I thought everything was fine until 3 months later when they charged me for “not returning my device.” I was on the phone with custo

Question

 • Billing

6

1

0

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