Search Results (30)
Category
Published Date :
Last 90 days
Conversation Type :
Posts
ATT Land Purchase Inquiry
I am trying to contact a representative with the real estate/land department regarding a parcel of land in Davidson, NC 28036. Please advise.
Question
•
General App Support
Getting information whether AT&T has blocked or blacklisted our website
Dear AT&T, Our clients that have been using AT&T to access our website, have been getting issues regarding SSL while accessing website. Our certificate is valid and support of our SSL certificate provider has verified that the issue seems to be located on ISP side. Please help us to re
Question
•
General App Support
Official Solution
Delete a user from your AT&T Office@Hand account
I’m cleaning up our systems and I’m wondering how I can remove users from our AT&T Office@Hand account. Does anyone know how to do so?
Question
•
General App Support
WE NEED HELP!!
We were told we had to migrate over to fiber optic from our old DSL system. Since the install our online billing/payment system has not worked. The company that manages the online system made the necessary changes on their end but needed the new equipment to have ports opened etc. This
Question
•
General App Support
Auto Receptionist
Is there a way to stop using the auto-receptionist or do you have to use it? (Office@Hand)
Question
•
General App Support
Official Solution
Add a user to your AT&T Office@Hand account
I need to add some new managers to our AT&T Office@Hand account. Does anyone know how to do that?
Question
•
General App Support
Official Solution
AT&T Office@Hand User Groups Overview
We added a few new managers to our AT&T Office@Hand account and I was advised that at lease one of the user’s had the wrong information added. Does anyone know where I need to go to make changes to user information in the system?
Question
•
General App Support
Official Solution
Check your AT&T Office@Hand voicemail via mobile application or landline
I’m working at a client site and need to access a message that was left on my AT&T Office@Hand account. Does anyone know if I can do that from a landline? If so, how do I check the message?
Question
•
General App Support
Official Solution
Check your AT&T Office@Hand voicemail via online account
My I.T. department is working on my mobile device. I need to access a message that my supervisor sent me earlier today. Does anyone know if I can listen to AT&T Office@Hand messages on my computer?
Question
•
General App Support
PTR Records who to contact?
I need some PTR records. Who can I reach out to to get them created? I am a Internet Business Customer. When I call technical support they said they don't know what a PTR record is.
Question
•
General App Support
Official Solution
Plantronics integration with the AT&T Office@Hand desktop application
My company started using AT&T Office@Hand and one of my co-workers told me that the desktop software allowed you to control it via my headset. They mentioned that I should be able to plug the headset in and the system would detect it. Does anyone know if I can configure it manually?
Question
•
General App Support
Malware warning for business site for ATT customers
Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss
Question
•
General App Support
Official Solution
Setting up an Extension’s Call Information on Your AT&T Office@Hand Mobile Application
One of our AT&T Office@Hand user advised us that they would like to have the system display the dialed number as opposed to the standard caller ID. I only have access to the account via my mobile device. Does anyone know if I can change that setting from the application and, if so, how I go abou
Question
•
General App Support
AT&T Office@Hand application is consistently being removed or uninstalled
Hello, We've encountered issues where the AT&T Office@Hand application is consistently being removed or uninstalled from the local computers.Any suggestions
Question
•
General App Support
Need assistance with IP whitelisting
Hello, We have encountered a significant issue with our email deliverability and we need your immediate assistance. Recently, we started warming up a new IP address to enhance the reliability and security of our email communication. Unfortunately, we have been blocked by AT&T, sbcglobal, and bel
Question
•
General App Support
Official Solution
Using the Broadband Capacity and Quality Test Tool in AT&T Office@Hand
My company is looking to start using AT&T Office@Hand and I was asked to verify that our network can support it. Does anyone know how I can check?
Question
•
General App Support
Senior Transaction Manager, Northeast
Can you tell me who is the Senior Transaction Manager for the Northeast? Also need their contact information. Thanks.
Question
•
General App Support
Official Solution
Interactive mobile application Notifications in AT&T Office@Hand for Android
I’m using AT&T Office@Hand on my Android phone and was told that I could use the notifications to respond to messages when I receive them. Does anyone know how to do that?
Question
•
General App Support
IP Address being blocked not receiving emails
Good Morning, We recently found emails being sent from our IP address 67.231.80.100 are not being accepted and/or delivered to AT&T account users. We are a credit card rewards company that provides services to multiple financial institutions such as UMB, BofA, Citizens Bank, and many ot
Question
•
General App Support