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Release old Southwestern Bell Telephone Comapny Easement

We are in the process of platting a piece of property that has a 25 foot wide easements for vegetation clearing that we would like to have released. What is the process or who is the contact?

Question

 • Construction & Engineering Assistance

7

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0

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Utility Coordination Needed

Hello - I am currently working on some street reconstruction projects in Pflugerville, TX. To make sure that our proposed design does not conflict with any existing ATT utilities, I was wondering if I could get the contact information for a utility coordinator or local engineer that can help pro

Question

 • Construction & Engineering Assistance

22

1

0

Accepted Solution

Having Trouble Transferring Billing Responsibility

I have a business account. Last week I transferred billing responsibility for my own wireless plan to be linked with the business account. I am trying to transfer billing responsibility for my wife's wireless plan to my linked accounts. I am getting an error: "You can't move your line from a new acc

Question

 • Account & Billing Support

22

1

0

Accepted Solution

Payment applied to incorrect account

We mailed payment for a business account, and the payment was applied to another account in our name. We now reflect a past due balance on an account we paid, and we have a credit on the account that was incorrectly involved.  How can this be corrected?

Question

 • Account & Billing Support

12

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0

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Need Fiber Box moved for New Construction

I have a new Construction Site in El Paso, TX & I need the fiber box moved before I can pour concrete. How do i get in contact with an Engineer.

Question

 • Construction & Engineering Assistance

16

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0

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Telephone easement in Grayson County, Texas

A blanket telephone easement was granted to SW Bell and recorded in Volume 421, Page 255 of the Deed Records of Grayson County, TX.  I assume that AT&T is the successor in interest.  The land is trying to be developed into a single family residential subdivision.  What needs to b

Question

 • Field Service Solutions

15

2

0

Accepted Solution

damaged concrete when replacing telephone poll

I am trying to get in contact with AT&T construction in Lake Charles, LA. When they replaced a pole in front of my business, they damaged the concrete in my parking lot. I went to the Lake Charles Construction Yard and spoke to the foreman that was over that job and we spoke to a supervisor and

Question

 • Construction & Engineering Assistance

14

1

0

Accepted Solution

Billing - What is a CDG?

When working in Billing - what is a CDG? This is referenced to an item in UBAM. Thank you!

Question

 • Business Features & Services

37

3

Accepted Solution

Official Solution

Send a device invitation in the AccessMyLAN

We added a new manager to our AccessMyLAN account, but it seems that they didn’t receive the email message. Is there a way to send the invitation via another method? If so, where do I go to send the message?

Question

 • Mobile Office & Retail Solutions

36

1

0

Accepted Solution

Official Solution

Export AT&T Business Messaging contacts

We added some new managers to our AT&T Business Messenger account. Since we share the same clients, I want to see if it's possible to send them a list of the contacts I have set up in AT&T Business Messenger. Does anyone know where I can go?

Question

 • Messaging Solutions

34

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Official Solution

Publicis Groupe employee discount

Hi i was recently hired by publicis grouped I wanted to know if I'm eligible for a employee discount.

Question

 • Business Features & Services

63

1

0

Accepted Solution

Construction Bid Lists

I've already registered our construction company as a supplier. How do I learn more about ACAS/ORCA approved contractor and the ability to receive bid list and RFQ's in my area.

Question

 • General Device Support

156

4

0

Accepted Solution

Ordered phone two weeks ago, still not delivered

It was set up for 2 day delivery, but it's been more than 2 weeks. UPS tracking shows that it is "delayed" with no expected ship date.  I called Business Support and the agent spent 15 minutes asking me if I wanted to sign up for internet service!!  Then when he finally got to start resol

Question

 • AT&T Premier

111

6

0

Accepted Solution

Demolition - Disconnect Lines

I am a demolition contractor. We are performing demolition on an apartment building and need drops and lines removed prior to beginning.  Please advise.

Question

 • Construction & Engineering Assistance

107

5

0

Accepted Solution

Moving a Utility Pole Vernon, FL

Good morning, this is my 3rd request. I rec'd an email from Angel but could not find her post on this site and now I do not see my previous requests. Florida Power & Light Company is moving a pole at business address 2992 Main Street, Vernon, FL 32462 and there are two AT&T lines that wil

Question

 • Construction & Engineering Assistance

84

4

0

Accepted Solution

Splitting payments with the system in premier

Premier just upgraded their payment system, and now I can't split payments?

Question

 • AT&T Premier

82

2

0

Accepted Solution

Renew Contract

Can anyone who works for AT&T help me to renew the business local calling for my account? Previously have used the blcrenewal website, but this seems to be down now. Any help would be appreciated. I never got anything in the mail stating my contract was up and needed to be renewed.

Question

 • Account & Billing Support

667

9

0

Accepted Solution

being charged $100 over what my bills supposed to be

We set up a Buisness account 3 months ago. According to our "in home" professional this specific buisness account type was brand new and so we were getting extra discounts for being close to the hub. it was absolute (Edited per community guidelines) jumping through hoops to get it set up. now that

Question

 • Account & Billing Support

139

1

0

Accepted Solution

Interview Scheduling

I have checked every day for virtual interview set up but nothing is available or it’s not being updated regularly, as stated. Who should I call?

Question

 • The Break Room

851

7

0

Accepted Solution

Office @ Hand User Extension - Forwarding

Does anyone know how to forward one of the user extensions so that the receiving end is not prompted to either 'accept' or 'decline' the call? We need to forward all calls to another number, without AT&T's call treatment.

Question

 • General App Support

158

6

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