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Ordered phone two weeks ago, still not delivered
It was set up for 2 day delivery, but it's been more than 2 weeks. UPS tracking shows that it is "delayed" with no expected ship date. I called Business Support and the agent spent 15 minutes asking me if I wanted to sign up for internet service!! Then when he finally got to start resol
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AT&T Premier
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Demolition - Disconnect Lines
I am a demolition contractor. We are performing demolition on an apartment building and need drops and lines removed prior to beginning. Please advise.
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Construction & Engineering Assistance
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Moving a Utility Pole Vernon, FL
Good morning, this is my 3rd request. I rec'd an email from Angel but could not find her post on this site and now I do not see my previous requests. Florida Power & Light Company is moving a pole at business address 2992 Main Street, Vernon, FL 32462 and there are two AT&T lines that wil
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Construction & Engineering Assistance
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Splitting payments with the system in premier
Premier just upgraded their payment system, and now I can't split payments?
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AT&T Premier
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Renew Contract
Can anyone who works for AT&T help me to renew the business local calling for my account? Previously have used the blcrenewal website, but this seems to be down now. Any help would be appreciated. I never got anything in the mail stating my contract was up and needed to be renewed.
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Account & Billing Support
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being charged $100 over what my bills supposed to be
We set up a Buisness account 3 months ago. According to our "in home" professional this specific buisness account type was brand new and so we were getting extra discounts for being close to the hub. it was absolute (Edited per community guidelines) jumping through hoops to get it set up. now that
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Account & Billing Support
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Interview Scheduling
I have checked every day for virtual interview set up but nothing is available or it’s not being updated regularly, as stated. Who should I call?
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The Break Room
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Office @ Hand User Extension - Forwarding
Does anyone know how to forward one of the user extensions so that the receiving end is not prompted to either 'accept' or 'decline' the call? We need to forward all calls to another number, without AT&T's call treatment.
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General App Support
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Business Phone Line Logs.
How can I retrieve and download phone logs on my business line 2 years past?
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Business Features & Services
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Engineering Contact/Will Serve - Grand Ledge, Michigan
Good morning, I am looking for an engineering contact and to get a Will Serve letter for a commercial project in the City of Grand Ledge, Michigan. Thank you
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Construction & Engineering Assistance
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Official Solution
Express Ticketing Broken
After entering Circuit ID and State then Validate Asset Confirming Asset Information and History Validate Power On Problem Information page after completing Report Description and Report Detail the Report Type doesn't accept the menu selection. The Error: Please make a selection. occurs. ple
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General App Support
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Phone Number Availability
I am looking to retrieve a mobile phone number that I lost recently. Is it still possible to request a specific number for residential/personal phone numbers? I desperately need this number back as soon as possible.
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Business Features & Services
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PUE Question
Who do I speak with about vacating an easement as I am joining two adjacent residential lots into one lot and want to vacate the easements down the middle of the lots. I really need to know who to speak with. Mailed applications have not been responded to. The properties are in Lakeway, TX.
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Construction & Engineering Assistance
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Convert Premier Business Account to Personal
I left my previous job and contacted ATT support multiple times to convert my account to personal. They did mention that the account is managed by me and not the employer now. I still do see employer foundation account info on the premier website. Requesting help on this regard.
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AT&T Premier
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Credit Karma Collection Notice for "ATT MOBILITY"
I received a notification of a collections open from: "Original Creditor Name ATT MOBILITY" It says the account is still open, but I have never used ATT&T past or present. I put in a dispute with Equifax, but I want to close the loop on this and get the fraudulent account closed that is usi
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Account & Billing Support
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Cell antenna on venue
Hello- I am the assistant director of a mid-sized arena. As we move to paperless and cashless systems in our venue, it is important that our guests be able to get cell service inside the venue. Will AT & T provide and install an antenna on our venue and who would I talk to about that?
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General Device Support
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contractors
How would I go about getting my Fiber Company on the at&t contractor list?
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Construction & Engineering Assistance
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Add authorized retail user to Premier account.
One of our wireless users need to replace their phone as soon as possible, however I cannot find a way to authorize them in Premier.
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AT&T Premier
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AT&T Office@Hand calling features Frequently Asked Questions
I’m adding some users to our AT&T Offfice@Hand account, and I’m looking to provide them with information on how to use the system. Does anyone know where I can go?
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General App Support
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Change a user’s name in AT&T Landline Texting
I had a user that recently changed their legal name. I’m working on updating their information in all our systems. Does anyone know where I need to go to in AT&T Landline Texting to change their name?
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Messaging Solutions