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Grandfathered Unlimited Data was removed without my knowledge or consent! AT&T doesn't hold its employees accountable for their errors!
- Still unresolved. - No response or resolution yet! - There has to be a better solution to this issue. My concerns has not been addressed and it seems that this terrible customer service has to be made public. Below is the original post of what has happened. I have been with AT&am
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General Device Support
Poor customer service, what can I do?
We are a 21+ year ATT business phone service user. Never missed a payment.Out of the blue we got a robo call last week and then this week (yesterday, the 18th) from an entity purporting to be ATT.Because of the widespread abuse of robo-calling, we generally ignore them. I did listen part way to one
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Account & Billing Support
New & updated AT&T BusinessDirect videos are now available online
The “AT&T BusinessDirect Portal,” video was recently updated, and provides customers with a quick view of some of the key features and capabilities of AT&T BusinessDirect, a suite of electronic servicing tools that empower you to work productively and cost-efficiently as you manage your AT&T service
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AT&T Business Center
Premier Resources
Premier Business Center: Get Started with Premier Page Visit the Get Started with Premier page on the AT&T Premier Business Center, where you can download training materials and other helpful documents to help you learn more about how to use your Premier site. Check out the “What’s New on your Premi
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AT&T Premier
Cannot get to my internal servers from my loCAL network via my internet domain name
Have a web server running on my local network, i have pinholes set up to pass port 80 to this server. I have an internet domain name, but i cannot reach my internal servers from my local network. I can access it from outside my network. I believe ATT needs to set up reverse dns for my s
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General Device Support
Tired of the "sales game"
I have a small business & I am sick and tired of an "AT&T rep" calling to offer me a better deal! Sounds strange but it's becoming a carnival game. I'll bet they're working on commission so the only way they "win" is to get me to change plans - ( not from another carrier - all within AT&T). I've h
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Account & Billing Support
What are the eligibility requirements for unlocking iPhone?
A list of general eligibility requirements is available at: http://www.att.com/esupport/article.jsp?sid=KB414532#fbid=nHEYbTRiRMT
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Business Features & Services
Pace 5268AC Event Log file How to understand "INF (date) hurl host= ...com uri= /.../... hijacked"
Gateway is Pace 5268AC. Log entry is: Type Date/Time Event Description INF 2017-12-09T11:09:36-05:00 Previous log entry repeated 20 times INF 2017-12-09T11:07:56-05:00 hurl host=np.tritondigital.com uri=/public/nowplaying hijacked
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General Device Support
Beyond Frustrated with AT&T Support
I'm a business owner with an account that has multiple devices on our business plan. Today I called in to add our IT personnel to our account as an authorized user. The worse AT&T experience I've ever experienced. I'm a company owner, authorized user, retain the account number and PIN number to
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Account & Billing Support
Refusal to add call waiting after a nearly a month and charged incorrectly...
I have a laundry list of issues and problems with our business AT&T service in FL that range from annoying to downright appauling/fraudulent. We moved locations and intended to move our AT&T service with us (we were just moving literally around the corner) and got everything set up to move. Well,
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Account & Billing Support
I asked for the code to release dell streak so I can use it in Europe and I have never received it
Hi! Now I am in Europe and obviously I cannot call 800 number. In your wisdom yo ualso make impossible for me to use chat and you never did email me the code to be able to use my dell streak in Europe. Here is case id {edited} dell streak {edited} My email is {edited} or {edited} Could I p
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Android® OS
Need to transfer wireless billing responsibilities?
No need to call customer support! You can do it online with Premier. Log into your Premier account then click on “Account Management”, and choose “Transfer of Billing Responsibility.” For more information or to log into premier please click here.
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AT&T Premier
Share & enjoy! AT&T Mobile Share is now at AT&T Premier.
Now you can easily talk, text & browse – all in one plan. The more you share, the more you save*. (Up to 10 devices. Other restrictions apply.*When compared to lower tier Mobile Share plans.) Start sharing.
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AT&T Premier
Did you know you could transfer a number to AT&T?
Do you want AT&T service but currently have a phone number that you did not want to lose? Well, transfer that number to AT&T. AT&T has made transferring numbers simple and accessible to all customers. To begin the process, you first need to determine if the phone number you wish to transfer is loc
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Account & Billing Support
Virtual prepay card
I can no longer recharge the minutes on my card . Please send private link to check out my issue. I had just recently loaded the card a few weeks ago without the issue. Thks
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Account & Billing Support
new construction needs landlines put in ground
I work with a general contractor and we have begun a new development project for 5 houses. The new road and land construction will be done in the next few weeks, and we need to have AT&T come out to install the landlines for telephones to the homes. How do I reach someone to schedule a site engineer
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Construction & Engineering Assistance
Check Equipment Upgrade Eligibility
Learn how to run reports to check equipment upgrade eligibility for up to 100 wireless numbers you administer. Get ready for those upgrade eligibility questions with our how-to-video. Administrators with reporting privileges will learn how to:Run and view an Upgrade Eligibility Report.Identify numb
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AT&T Premier
I AM IN A TRANSITION MESS, GOING FROM RESIDENCE TO SMALL BUSINESS, EXPERT HELP PLEASE.......
Hello, first, thank you for reading my post. I hope this finds you all well in 2018. Second, I thought that I had an account executive that was to transition some of my residential AT&T accounts to business accounts so that I could get business features, along with changing billing. Now, this AM w
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Account & Billing Support
Unauthorized Hard Credit Inquiry on Credit Report
Hello I looked on my credit report and there was two times a credit check ran without my authorization.
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Account & Billing Support
Remove ip's from your blacklist
hey i realy need your help to remove my ip's from your blacklist
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Messaging Solutions