Search Results (357)
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Business end user phone upgrade
Hello, my plan allows for phone upgrade. I was not able to login to the portal to request upgrade. Is there a number i can call and request upgrade?
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Account & Billing Support
Initiate or Accept a Transfer of Billing Responsibility for a wireless number
Need to INITIATE or ACCEPT a Transfer of Billing Responsibility for a wireless number? Click here
Announcements
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Account & Billing Support
Questions about Unrecognized Credit Checks and Inquiries
Do you have an unrecognized AT&T credit check, credit inquiry or account? There are some steps you can take to protect yourself. You can contact any of the three major credit bureaus to dispute an AT&T credit check. Once reported, they can work with us to investigate the matter. You c
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Account & Billing Support
FAN PIN
Where do I find my FAN PIN? Need to access the business app. Also, how do I activate Call Protect? It refers to "contact your account administrator".....It's me!
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Account & Billing Support
i have 3 bills with random numbers some not belonging to me.ATT has no
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Account & Billing Support
Club Service
Hello, I have a number of Club Service accounts set up but it's not clear what is included in them. How can I get a detailed list of the services within the accounts as well as where these accounts are located? Thank you
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Account & Billing Support
Tired of the "sales game"
I have a small business & I am sick and tired of an "AT&T rep" calling to offer me a better deal! Sounds strange but it's becoming a carnival game. I'll bet they're working on commission so the only way they "win" is to get me to change plans - ( not from another carrier - all within AT&T). I've h
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Account & Billing Support
My bill-it doesn't get any better
I recently posted a message (11/16/2013) regarding a disconnect notice that I received in regards to service updates that were not put into effect when noted (May 2013) and in which I wasted too much time and energy in attempting to fix. From this post, I received some standard reply messages but I
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Account & Billing Support
Unauthorized Hard Credit Inquiry on Credit Report
Hello I looked on my credit report and there was two times a credit check ran without my authorization.
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Account & Billing Support
Horrible math and service
This is the second time writing, so let's see if the second time is a charm. Over a couple years ago, we agreed to a new contract where we would pay 3.5 cents per minute but your billing charged us 35 cents per minute. I do not understand how you hire people who are so incompetent but we were stuck
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Account & Billing Support
Incorrect 411 listing
I am also looking for help in correcting our 411 listing so customers get our correct number. Assistance would be appreciated.
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Account & Billing Support
Why is my U verse at my office 95.!!!!!!!! where as at home it is $57.oo I
This seems unreasonable as a small business
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Account & Billing Support
We keep getting emails from yourselves for someone called Kathleen, we have The Red Barn in Norfolk,
We think that you have an incorrect email address for a Red Barn in the U.S.A. as our business is in Norfolk England ............ see www.theredbarnnorfolk.co.uk. We don't have anyone by the name of Kathleen involved in our organisation - you need a different email address to theredbarn1@gmail.com i
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Account & Billing Support
cancel account
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Account & Billing Support
Bundle accounts??!!?
We signed up for a business account and was told that we could bundle our services several times to save a few extra dollars. Once our billing was finally correct, we tried to bundle everything then they told us we couldn't bundle it because it was a business account. They then turn around and say t
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Account & Billing Support
billing problem
I have charges I did not expect on my bill. There is a charge is 36.00 for an upgrade fee and there was a charge of 6.99 for some sort of mobile insurance premium. I was not told/asked about either. I don't want to pay either fee and want these removed with any back charges?
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Account & Billing Support
Continuing issues
Last month, I spent several hours on the phone trying to resolve the June phone bill for our non-profit company. Our monthly bill had increased over 180%. After complaining online, I finally got some relief from our bill. It was my understanding that we would receive our new rate with our bill th
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Account & Billing Support
A nightmare!
So my home burns downs (to the foundation) I cancel my service and the gal tells me this will be treated like a disaster, she's sorry for my loss. A month later I get a bill for a non returned gateway. I called and the gal said I'm gonna take care of this... This month... Another bill! I've been wit
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Account & Billing Support
Virtual prepay card
I can no longer recharge the minutes on my card . Please send private link to check out my issue. I had just recently loaded the card a few weeks ago without the issue. Thks
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Account & Billing Support
Relocate a fiber optic line
My name is Eric Davis and I work for a general contractor McCON Building Corporation. We are building a new Culvers restaurant in Florence, AL. Before we can start construction we need a fiber optic line relocated. I need a contact for an AT&T engineer so I can discuss this project.
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Account & Billing Support