I’m located in south Florida. I have been trying to locate the department that signs release easement forms.  I’m replacing an old existing wood fence with a new one.  The email address that had been provided by the county is not responding back with my request.

We have a Proposed Sanitary Sewer Force Main that will cross beneath underground AT&T Telecom Cables at multiple locations. Is there an AT&T representative that would be able to provide confirmation that the separation between our proposed pipe and the AT&T lines are suitable? We would a

Hi, I'm trying to add information for a Google watch upgrade in Premier Business portal. The system accepts the IMEI but won't accept the EID although the dropdown clearly indicates it's possible to use the EID.   Suggestions? 

An AT&T person keeps calling our business to get our phones changed to fiber optics.we have an Avaya phone system. He states that if we do not upgrade to fibre optics from analog our phones will no longer work. Also our phone bill with internet will for up 170.00 a month over what we are no payi

My husband returned his phone for an upgraded phone. Weeks later we got a box with a broken part of some crappy phone that’s not ours we have called AT&T and they say they’re going to charge us for it. They claim they know this is an ongoing scam that happens at the third-party site when the pho

I recently upgraded my line through my employer business account. While trying to carrier unlock the old device AT&T is denying it. Only the monthly line bill is paid by the employer but I paid for the previous device and the current device. So not sure why this mess. For one week, they kept on

About 6 months ago I requested help here and am reposting since the issue is still not resolved (see background below). The last direction I received here 3 months ago was to contact the local representative Robert Williamson at rw1345@att.com regarding the new ticket #100681354 that had b

I would also like to become a registered bidder to buy used phones from the AT&T auction. Could you please help me to register?

Ports 139 and 445 are blocked. I really need these ports unblocked for daily work from home operations.We have an internal firewall so this block is unnecessary.

Hello. I am trying to download App Depot for iPhone. Could you please help me with that?

I’ve started a new business using a voip provider (Nextiva) and all other carriers (Verizon, Comcast, T-Mobile, etc) can call the phone number except AT&T customers.  When an AT&T customer calls me it says it is not a working number.  Nextiva believes it to be a least cost routing issue with AT&T bu

Hello,There is a old, long-unused telephone pole in our backyard that was there when we bought our house in 2008. The previous owners told us they tried to get AT&T to remove it with no success. The pole is now disintegrating and I am afraid a piece of it will fall on our dog, or on someone in the a

Hello, Why is ATT blocking messages from our application to our internal registered users? These users have given us consent to receive messages. We DO NOT send sms to non users. Kindly advise. We use Twilio to send these SMS.

I am looking for a contact within the AT&T right-of-way department that can help determine if a 1960 Pac Bell Telephone Company easement affecting a property in San Diego County, Ca can be released.

I would like to be part the auction of can I do so?

The ATT vault on South 1st St Savoy IL is making a noise every 10 seconds. Something comes on for about 10 seconds making a noise we can hear inside our house the shuts off for 10 seconds. This goes on and on. We’ve lived here over 20 years and it has never done this.

Hey ,  how can i register my company with AT&T auctions to buy directly cell phones handset/devices.

Good morning. We do not have an account with AT&T but are in need of an old Ameritech cabinet to be removed from our electrical closet in our commercial office building.  I have called 5 different AT&T numbers and cannot get hold of the proper division which i believe is engineering to

I spent 5 hours today at two ATT stores after my business order was approved with 0 down except taxes using my biz credit online.. 20 minutes after it showed processing and charged my card it was denied saying unable to verify whom I was and to take my I’d to store to verify . The first corporate s

We are a construction company trying to get lines transferred to a new utility pole at a construction site in South Florida. I have the FP&L Ticket Notification Numbers where-in AT&T was notified of need to transfer lines. I have reached out to the contact person (Timothy Gibbs) that I was r