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Utility Easement

We own a commercial property in Los Angeles since 2013. The building was built in 1987. Recently we were in the process of selling the property and were informed by the title company that there was a utility easement granted to Southern California Telephone Company in 1940. The easement was across t

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Request for Utility Location Maps

I work for a county government agency in CA and am in need of phone and/or cable utility location maps for a specific project. Can I get the contact information for the Engineer for the area? Thank you!

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Utility Map Request

My company is preforming a land survey for a property in New Orleans, and we need to know where the AT&T lines are located. LA one call stated that there are AT&T line, but no body has marked them. Any assistance would be greatly appreciated.

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Will Serve Letter Request

Hello, I am in need of a Will-Serve letter from AT&T stating that they are able to provide services to a specific address. Can you please provide me with an email or phone number to make this request? Thank you, Jack

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Will Serve Letter Request

I would like to request a will serve letter.

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Will-Serve Letter Request

Hi - I am looking for assistance to have a will-serve letter created for a site at 5920 Jackson road, Ann Arbor, MI 48103. Thanks!

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Will Serve Letter Gwinnett County, GA

I am looking for a will-serve letter for a new residential property in Gwinnett County, GA. Who can I contact?

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Will Serve Letter Request

Hello, I am a Civil Engineer working on due diligence for a new project in Collin County Texas. What is the best way to request a will serve letter / service availability for a new site?

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Move ONE telephone line

The one spot on my property that's decent for building a house on is blocked by ONE telephone line that cuts across instead of following the rest of the lines to the property. I just need that line rerouted with the rest of the lines along the road so that I can build ASAP. It makes no sense why thi

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ATT Pole Map

Hello,Does ATT have any online database(ArcGIS?) or mapping system of the poles it owns that can be accessed by 3rd party utility construction companies to identify pole ownership? I am an engineer responsible for permitting utility construction and pole attachments. I am attempting to identify some

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Accepted Solution

Site Survey - San Diego, CA

I need to have a Site Survey at 5270 Balboa Ave. San Diego, CA. We are the GC working out there and need to provide Data/Phone service to the site. Can someone reach out to me to provide a contact for this?

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Elevated to underground lines

We are a land development firm and we came across a situation where overhead lines are crossing in the middle of the plot, which we are going to bury in a trench along with other power cables, we need to speak with the AT&T Engineering Department since we already have the utility contractor to m

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Official Solution

Clear cache in the Box from AT&T for Android application

One of my co-workers advised me that I should be clearing the cache on the Box from AT&T application. Does anyone know how to clear the cache in my Android phone?

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Official Solution

Add a user to your AT&T Business Messaging account

I added some team members and I need to add them to our AT&T Business Messaging account. Does anyone know how to do so I the system?

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Official Solution

Configure the default audio and video device in the AT&T Office@Hand desktop application

I’m new to AT&T Office@Hand and I’m setting up my system. I want to make sure that my audio settings are correct. Does anyone know where I need to go in the system to check the settings?

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Official Solution

Delete a Zone in AT&T Fleet Management for Enterprise/Government

When some of our locations were under construction, we created zones for our AT&T Fleet Management for Enterprise/Government drivers. We have since wrapped the bulk of the construction and I’m looking to remove them from the system. Does anyone know where I need to go to do so?

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Official Solution

Email an E-FOTA Report in AT&T Business Console

When I first started using AT&T Business Console, I remember seeing that you could run reports and download and email them. I’m looking to get an E-FOTA report sent to my email. Does anyone know where I need to go to do that?

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New Commercial Development

I work for a Civil engineering firm working on a proposed Lowes Home Improvement in Celina, Texas. Was hoping to get in touch with engineer representative on service for this project. We are in the early stages of design and need to coordinate what size conduit we need to provide for the service to

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Service Planning / Engineering Contact

I am an Electrical Contractor working on a new home in Ojai, CA. I need to get ahold of a service planner to ensure that I install the correct conduit to the correct location.  For some reason these contacts are impossible to find.   Can anyone point me to a directory?

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Engineering Contact

We are beginning due diligence on a commercial project in Venice, FL. I need a contact person to get a will-serve letter.

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