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Dealing with Blocked IP

Hi ATT team, I'm sure you're swamped, so I'm really sorry to be bothering you. We're receiving the following message: 553 5.3.0 alph732 DNSBL:RBL 521< REDACTED >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net We send a weekly newsletter. It's been blocked for subsc

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Construction Utility Conflict Review

Hi, my company is working on a sewer improvement project in Maryland Heights, MO, and we need to send a plan set to the area engineer to review for utility conflicts. Our previous contact in the area has not responded (we sent e-mails on 12/15/23 and 2/7/24 and haven't heard anything), is there some

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Engineer Contact Info

@ATTBusinessForums • Full Name: Jon Davis• Business or Residential: Business• Complete Address of Project: Laveen Spectrum Center NWC 59th Ave. & W Baseline Rd., Phoenix AZ• Number of units/scope of project: 1• Contact #: 864-672-3417• Description of Issue: Need engineer contact info for

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Production emails being blocked to AT&T customers

Our servers are being blocked by AT&T. We are getting the following rejection. reply=553 5.3.0 flph827 DNSBL:RBL 521< IPAddress >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net, stat=Data format error We have sent numerous requests to have the servers unblo

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Emails being blocked by postmaster.

We are attempting to send email notifications to our customers that have ATT email addresses and they are being blocked by the postmaster. relay=ff-ip4-mx-vip1.prodigy.net. [144.160.159.21], dsn=5.6.0, reply=553 5.3.0 flph838 DNSBL:RBL 521 We have sent multiple requests to the abuse-mailbox at ATT

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Official Solution

Add files to a folder in Box from AT&T for iPhone

I usually manage my Box from AT&T files from my desktop. I’m traveling to a customer location and only have access to my iPhone. Does anyone know if I can use the application to add files to my account?

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34

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Official Solution

Send a message to a group in AT&T Business Messenger for iPhone

I started using the AT&T Business Messenger application and I’m looking to see if I can message multiple users at once. Does anyone know if the iPhone application has that ability, and if so, where I need to go to do so?

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29

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Official Solution

Plantronics integration with the AT&T Office@Hand desktop application

My company started using AT&T Office@Hand and one of my co-workers told me that the desktop software allowed you to control it via my headset. They mentioned that I should be able to plug the headset in and the system would detect it. Does anyone know if I can configure it manually?

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Official Solution

Edit the Map Settings in AT&T Fleet Management for Enterprise/Government

I created a map for a new customer site in AT&T Fleet Management for Enterprise/Government. I remember seeing mention that we could assign a custom map view for our drivers. Does anyone know where I need to go to do so?

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7

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Broken Concrete around Junction Box

Hello, the junction box of your utilities infrastructure of my house has the concrete broken around it. I need the engineering department to contact me to put a work order to have it repair.

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7

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Custom Work Order for Re-routing Overhead Wires

Hello, I am working with SoCal Edison to underground the wires on a power pole that is jointly-owned by AT&T. Please put me in contact with a field inspector or service planner that I can coordinate with the work. Thank you.

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9

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Malware warning for business site for ATT customers

Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss

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Engineer Contact Info

@ATTBusinessForums • Full Name: Jon Davis• Business or Residential: Business• Complete Address of Project: 409 Wilson Road, Sanford 27332• Number of units/scope of project: 1• Contact #: 864-672-3417• Email address: [email scrubbed]• Description of Issue: Need engineer contact info for the area.

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New Construction Services

I am working with a general contractor to bring both phone and internet service to 2 buildings we are building in Huntersville NC. What do I have to do to begin this process.

Question

2.3K

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Right of Way and Easement Department

How do I contact ATT Easement & Right of Way department regarding an encroachment?

Question

1.3K

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New Development (Local Contact Info)

Hello, I am working on a new development in Gretna, FL, and I would like to know if AT&T serves the area of the proposed development. Can you provide the local engineer's contact information for coordination about getting telephone service to the development? Thanks

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Need help with IP removal from abuse_rbl@abuse-att.net

Hello, The IP addresses to our email servers are blocked by AT&T. We have tried emailing the abuse_rbl@abuse-att.net address several times over the last two weeks and have not received a response. How can we get help resolving this issue?

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Residential Construction Service Relocation / Pole Removal Los Angeles, CA

I am finishing a residential construction project in Los Angeles, 90065. The local electric utility has installed a new pole and moved their service, but the old pole and ATT lines remain. I cannot get certificate of occupancy or finish my project until the ATT service lines are moved and old pole r

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Inquiry of AT&T services at NTI commercial site (gas station/convenience store) - ARDMORE, OKLAHOMA

Client will be building a new convenient store/gas station in Ardmore, OK, located at Veterans Blvd & N Commerce St: 34.203950, -97.141750 Need to know if AT&T is the telephone provider in the area and will be able to service store. If you have a utilities map for AT&T facilities at req

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New commercial construction

Starting a new commercial building at 23820 Avalon Blvd. in Carson, California. Need to get in contact with a service planner to discuss which pole and quadrant to run conduit from. Contact Rick at [email scrubbed]

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