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Official Solution
Email an E-FOTA Report in AT&T Business Console
When I first started using AT&T Business Console, I remember seeing that you could run reports and download and email them. I’m looking to get an E-FOTA report sent to my email. Does anyone know where I need to go to do that?
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Field Service Solutions
New Commercial Development
I work for a Civil engineering firm working on a proposed Lowes Home Improvement in Celina, Texas. Was hoping to get in touch with engineer representative on service for this project. We are in the early stages of design and need to coordinate what size conduit we need to provide for the service to
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Construction & Engineering Assistance
Service Planning / Engineering Contact
I am an Electrical Contractor working on a new home in Ojai, CA. I need to get ahold of a service planner to ensure that I install the correct conduit to the correct location. For some reason these contacts are impossible to find. Can anyone point me to a directory?
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Construction & Engineering Assistance
Church Property easement
I am trying to get in contact with somebody at AT&T's real estate department regarding a church property easement lease that is about to expire. Can somebody point me in the right direction?
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The Break Room
Engineering Contact
We are beginning due diligence on a commercial project in Venice, FL. I need a contact person to get a will-serve letter.
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Construction & Engineering Assistance
Disconnect Service
Hello, I have three business locations that I would like to end my service with AT&T.
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Account & Billing Support
AT & T Construction/Engineering Department Contact information
Hello there, I am working on a carport replacement project in Santa Cruz, CA where there is AT & T communication lines are in the way. I would like to get the contact information for Construction/Engineering Department to schedule to meet on site to discuss re-routing so that the carport replac
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Construction & Engineering Assistance
getting the phone to ring more before going to voicemail
Like someone else posted, our 1070 series phones only ring three times before going to voicemail. We can't get to the phone that fast every time. How do we increase the number of times the phone rings? I've listened to all the settings and helpful hints on the phone itself, no answer. I've read the
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General Device Support
AT&T real estate
I am a commercial real estate developer/investor. AT&T owns some old data centers that I would like to acquire and was wondering how I can get in contact with their real estate department.
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The Break Room
Utility Mapping Request
I am looking for existing utility mapping for a roadway project located in Oxford, Connecticut.
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Construction & Engineering Assistance
Will Serve Letter
I am looking for a will-serve letter for a new multifamily residential development in Visalia, CA.
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Construction & Engineering Assistance
Accepted Solution
Utility Coordination Needed
Hello - I am currently working on some street reconstruction projects in Pflugerville, TX. To make sure that our proposed design does not conflict with any existing ATT utilities, I was wondering if I could get the contact information for a utility coordinator or local engineer that can help pro
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Construction & Engineering Assistance
E-Mail Invoice Delivery
I have AT&T Business Center and need to establish E-mail Invoice Delivery for all of my billing accounts. I have some accounts that are in the "Billing (New)" experience and others that are still in the "View, Analyze, and Pay Your Bill" widget that routes me to Business Direct. I have be
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AT&T Business Center
New Construction - Pulled Cables
We have a new building and we're ready to install our parking lot. In the plans, they stated to reach out to AT&T regarding what conduit they would need for service. Our trenching is open and finished, we cannot get an answer from AT&T for requirements/location. We're requesting an onsite me
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Construction & Engineering Assistance
Fake "alliance channel partners"
I received a rather scammy sounding call from an alleged "Alliance Channel Partner" - "Carrier Neutral Communications".They claimed that they had been given my account by AT&T (despite my never getting a message about anything like that), and that they wanted to extend my existing contract. I do
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The Break Room
Cancel or move my lines to personal account
I enrolled in Citigroup's business plan but now I don't work there anymore. But my phone is locked and I can't get my number to my personal account. I called AT&T customer services so many times but they gave me different stories and also ask me to contact the authorized person. I don't work the
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AT&T Premier
Fiber pull box being covered by driveway
We have a communications easement for AT&T fiber alongside the road to our plant, New construction warrants a driveway to be poured on top of a pull box that cannot be moved without a lot of work and an outage to our facility. Can the box be extended to the surface of the driveway and a new lid in
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Technical Issues & Support
ATT Easement Release - Pevely, MO
Hi, I am looking to obtain an easement release across a property that we are looking at for commercial use. Can you please direct me to engineering so we can discuss the proper application and path forward. Thanks
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General Device Support
Add User with Access to Support
I've been trying to add a person who can access support for our different devices. I added them to the Premier online account. They can now control everything in the account but cannot get support. I then used the portal to make them a "Company administrator". I enabled all permissions but, still
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AT&T Premier
Consent to Encroach / letter of no objection
Hello, I work for a property management company. We have an apartment property that is building a monument sign in front of their office, The city of Houston says this is near easement and requires us to get a consent to encroach or letter of no objection from utility companies and names att as one
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Construction & Engineering Assistance