Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o

Hello, I am trying to update my s4 to the newest available version.  The download is successful and then the phone restarts and starts the install.  It gets to about 28% and then restarts.  When I unlock the phone after the restart is complete the software update says it was interrupted.  I have ver

Hello I have a SONET Circuit I need disconnected.I have attempted this through the Disconnect desk but the system will not accept it.I have sent several disconnect notices to Global Support and they state they cannot disconnect it and go to the Disconnect desk or our Account Manager. I have sent s

Hello,I have a SONET Circuit I need disconnected.I have attempted this through the Disconnect desk but the system will not accept it.I have sent several disconnect notices to Global Support and they state they cannot disconnect it and go to the Disconnect desk or our Account Manager. I have sent se

I need assistance in locating the contact information of our AT&T business direct account executive. The billing statements that we receive have no information on whom this might be nor how to contact them. Is there a way I can find the contact information for our account executive given I have

I have been trying to cancel my ATT business internet for days now. I have called almost a dozen different ATT numbers, spoken to over a dozen different ATT representatives, and completed every ATT form requested. I have also been told there is no ATT account manager for my business account, so no

Hello, I need detailed information on some CLUB Service accounts we have.Who can help me with that? We also have some accounts on which the physical address is not included on the bill. I need to know the locations as the company had broken into several parts and we are receiving legacy bills tha

I am seeking some tool for requesting average costs of circuits in various urban and rural markets in the United States Does anyone know of something like this?

We got a new OAH account that was set up as a trial that expires tomorrow. It is called a POC or Proof OF Concept account. I didn't know this until I got an e-mail last night. I mean I signed a contract, agreed to pricing and ordered phones, so it seemed normal. I have been on the phone all day

This is a follow up to a prior post. The account executive I was referred to has not responded to email / phone messages.  Please advise if there is another person in the US who can help, not the overseas call center.

Hi I need to renew my contract but I get directed to the wrong department multiple times. What is a good phone number to contact?

Hello, my plan allows for phone upgrade. I was not able to login to the portal to request upgrade. Is there a number i can call and request upgrade?

I’ve been calling for months for my business internet and trying to remove long distance connection from my internet but nobody helps me. Last month the representative told me there is a 300+ promotional credit on my account and I only needed to pay 200 for my bill. And when I got my bill for this m

Few years back I transferred my phone number from my personal account to my employer's att premier account. Now I want to go back to my personal account. However, I am not able to find how to do that. I tried contacting through chat support and got transferred to 3 different support call and everyon

I have a business account. Last week I transferred billing responsibility for my own wireless plan to be linked with the business account. I am trying to transfer billing responsibility for my wife's wireless plan to my linked accounts. I am getting an error: "You can't move your line from a new acc

We mailed payment for a business account, and the payment was applied to another account in our name. We now reflect a past due balance on an account we paid, and we have a credit on the account that was incorrectly involved.  How can this be corrected?

Can anyone who works for AT&T help me to renew the business local calling for my account? Previously have used the blcrenewal website, but this seems to be down now. Any help would be appreciated. I never got anything in the mail stating my contract was up and needed to be renewed.

We set up a Buisness account 3 months ago. According to our "in home" professional this specific buisness account type was brand new and so we were getting extra discounts for being close to the hub. it was absolute (Edited per community guidelines) jumping through hoops to get it set up. now that

Need to contact us? Need to contact AT&T, but you can’t find the right place? We are here to Help!   Use the links below to find 800 number(s) so you can contact AT&T for billing, technical support, and general support.   Online Account Management:   myAT&T: 

I received a notification of a collections open from: "Original Creditor Name ATT MOBILITY" It says the account is still open, but I have never used ATT&T past or present. I put in a dispute with Equifax, but I want to close the loop on this and get the fraudulent account closed that is usi