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AT&T Construction - Large Development in Memphis TN

I need a contact for engineering and construction support in Memphis TN.  Thank you.

Question

 • Construction & Engineering Assistance

342

3

0

No ID or password on router

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items

Question

 • Technical Issues & Support

8

1

0

Official Solution

Create a new folder in the Box from AT&T for Android application

I’m working on re-organizing our Box from AT&T account. Unfortunately, I’m traveling and only have access to my Android phone. Can I move files around from the application?

Question

 • Mobile Office & Retail Solutions

7

1

0

Accepted Solution

Official Solution

Create a shared pdvConnect contact with text messaging

I’m looking to create a new pdvConnect user that allows them to send text messages. How do I do that?

Question

 • Field Service Solutions

718

0

0

FAN PIN Needed

Hi all, I have a problem. I joined ATT at a Corporate Store, and the rep typed in my email wrong and apparently signed me up for eBills. I haven't received any mail and the email address must have been wrong. It has been over 30 days and still no bill in the mail and I can't do anything with my a

Question

 • AT&T Premier

8

1

0

AT&T real estate development/acquisition

Hello!I have a real estate site that would be excellent for an AT&T mobile store. Can you please connect me with someone in your real estate acquisitions department.

Question

 • Field Service Solutions

257

13

0

setting up reverse DNS delegation for my business U-verse

I am migrating to my U-verse and need reverse DNS delegated to my nameservers. I already have the zones set up, so all I need is the entries added on the AT&T side. What's my best way to get this taken care of? Call, email, form, or chat are all fine with me. Thanks!  - Geoff Ray

Question

 • General Device Support

11

1

0

BILLING FRUSTRATION

I HAVE BEEN UNABLE TO OBTAIN MY SEPT AND OCTOBER AT&T INVOICES,  LAST WEEK WHEN I REALIZED I HAD NOT PAID ON OUR AT&T ACCOUNT FOR SOME TIME I CONTACTED AT&T ,  I WAS ON THE PHONE THE FIRST TIME FOR ONE HOUR AND THE SECOND TIME JUST OVER 30 MINUTES,   I DID GET THE AM

Question

 • Account & Billing Support

17

3

0

Will-Serve and Utility Map Request

I'm working on a site at 16299 W 135th Street in Lemont, IL. I am trying to set up a site plan for our client. One of the utilities they requested is the telecom. I have been told that AT&T is the internet provider in this area. If I could obtain some sort of utility atlas or map showing where t

Question

 • General Device Support

4

0

0

AT&T Easement Encroachment near Riegelwood, NC

Hello, I work for an engineering consulting firm and we are working on a natural gas regulator station near Riegelwood in Columbus County, NC. The construction and permanent access to the site will require a crossing over an existing AT&T easement.  Can you provide a contact to assis

Question

 • Construction & Engineering Assistance

9

1

0

Official Solution

Add a contact to your AT&T Global Smart Messaging Suite account

I am starting work on a new project and want to set up our client’s information in the AT&T Global Smart Messaging Suite system so my colleagues can access it. Does anyone know if I can share contacts in the system? If so, how do I go about doing that?

Question

 • Messaging Solutions

8

1

0

Official Solution

Enable Calendar Sync for Outlook or Google Calendar in AT&T Office@Hand

Our company uses Microsoft products to keep track of our meetings. I recall seeing that AT&T Office@Hand can be integrated with it. How do I enable it?

Question

 • General App Support

4

1

0

Official Solution

Run a Timeline report in AT&T Workforce Manager

We’ve been using AT&T Workforce Manager for a few months now, and I'm not as well versed in using it as I would like. I need to see an overview of my user's daily clocked activity. Does anyone know where I need to go in the system to see that?

Question

 • Field Service Solutions

7

1

0

Utility Map Requests for City of Corinth, TX

Hello, I am requesting utility maps for several project areas in the city of Corinth, Denton County. We have found several AT&T marking flags and want to confirm the location of any existing utilities. Please direct message me with contact information of the appropriate representative.

Question

 • Construction & Engineering Assistance

7

1

0

Disappointing interaction with Sales Representative

Recently I tried sales to explore a few solutions such as hybrid cloud SIP trunk, cost of plans, static IP, and more ... I got extremely frustrated because the sales representative was not only blasting music on the background but also was constantly using expressions like "(Edited per community gu

Question

 • The Break Room

4

0

0

Transfer of Billing Responsibility

Is it possible to move my personal numbers over to my already active business account? Can I do this on my own or do I need to speak to an agent about this?

Question

 • Account & Billing Support

11

1

0

Need help to include a website in a security exception list but I don't see an option from Smart Home Manager app

I have a website which is being auto blocked by AT&T and need to get that excepted for work related

Question

 • General App Support

10

1

0

Business Customer Service

I've been calling for weeks to get phone lines up and running again for an apartment complex. I was informed a technician would come out and our account would have a credit. Nobody has showed up at the property yet, the lines are still down. I called yesterday and today about this again. I spoke

Question

 • Business Features & Services

16

1

0

First net is a scam bordering fraud

Wife and I switched from Verizon to AT&T First Net upon very pursuasive visit with the AT&T store in Cave Creek AZ. What a mistake as everything promised was one big lie. We were promised unlimited data $65 per line and basically a .99 cent phones. Little that we knew, $65 turned into $100 or more p

Question

 • Technical Issues & Support

2.8K

24

Opt-in being blocked [101922-195022-51752-00]

Hello, I have reached out to abuse_rbl@abuse-att.net on multiple occasions with no response back for a resolution. We are not on any spam or block lists. Can someone please respond? We are getting blocked for addresses sent to @att.net and @sbcglobal.net @sbcglobal.net

Question

 • General App Support

4

0

0

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