Search Results (29)
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Last 90 days
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Unable to see SMB shares over IPSec Tunnel using AT&T Business FIber
I am currently running ATT fiber for B2B communication with my sister company. everything seems to be working on the IPSec tunnels except SMB services. Im trying to see shares on the other networks but it isnt working. i can Ping the shares but once i try to view the shares content, it fails.
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General Device Support
Release of Easement
Need help with contact for Release of Easement. Residential
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General Device Support
Tracking business phones through ATT
I need to track company phone locations. I see some apps for sale to do this, but apps are un-installable by the user, and I don't want to have to verify installation regularly. Is there some way to activate this feature through ATT?
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General Device Support
Remove old equipment
We have several old Smart Jacks in cabinets that are no longer used and need to be removed from a room. They are all marked as property of AT&T. We would like to have them removed from the area. Need to know how to make that happen. WE have a business account.
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General Device Support
AT&T Fiber
I installed an NEC SL1100 hybrid phone system in a client's office in 2015. They are currently using existing copper lines coming from the street to provide five (5) CO lines. AT&T is now making them switch over to the new fiber network. The AT&T person showed up on site yesterday and
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General Device Support
iphone 15 pro stuck in sos mode
All other phones on this account are working, but one phone is stuck in sos mode
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General Device Support
NEED OLD AT&T INTERNET BOX REMOVED FROM MY BUSINESS WALL
We just switched our AT&T phone/internet account to Office at Hand and AT&T is requesting us to "remove" the AT&T box from the wall and return it. We do not know how to do this and it is your equipment anyways... Who should I contact for this? Please advise at your soonest convenience.
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General Device Support
Old Equipement Removal
Hello. We need to have 2 Pacific Bell/AT&T racks with very old equipment from a server room on a high rise in Century City. They are just using space and we need to remodel the server room. There is no number on the racks. There are also batteries on one of them that should either be serv
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General Device Support
Need help on Pacific Telephone and Telegraph (ATT) easement termination
This is 1949 easement that goes across the property. 1985 tract map shows this easement to be relinquished but did not find any documents of it. Need someone from ATT to help with the termination or document if it already relinquished. This easement never used as far as I know. Property is in CA. Th
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General Device Support
Relocating AT&T copper box and lines to allow for new construction.
I cannot get anyone from AT&T to call and give me a number of someone to call and help me out. The Town requires a blocked bar ditch to be cleaned out to allow for water drainage. Cable was originally trenched in along the edge of actively growing brush and shrubs. The roots are all entan
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General Device Support
Cellular On Wheels
We are seeking the ability to utilize cellular on wheels (cows) services from ATT here at our business. Can someone please indicate how we go about making such a request?
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General Device Support
Unified messaging not working
We have been without our unified messaging for almost 2 weeks at my business for my business land lines and have gotten nothing but empty promises almost daily from AT&T. It is my busy season and this just cannot continue and no one is fixing the problem. We’ve had a trouble ticket open f
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General Device Support
Relocate Pedestal Box
New to relocate a pedestal box on a property. Original building demo'd over a year ago. Pedestal box in new drive location. Talked to eight (8) people at AT&T who were no help
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General Device Support
Unstable Telephone Pole in My Yard
I have a Bell South telephone pole in the yard of our newly-purchased house that is rotted out near the bottom and in danger of falling onto our fence or on the adjoining Entergy electrical pole and line. Can you help me to get the pole removed?
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General Device Support
Easement consent
Hello I’m am looking to get in touch with a representative from the engineering department regarding an easement. I have all documentation ready . I have emailed the engineer department with no response for weeks.
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General Device Support
Pacbell Easement
Hi, I'm looking to obtain information on an Pac Bell easement that is on a property that I've recently acquired in Orange County, California. The easement dates from the 1980's. Ideally, I'd like to get a release on the easement, if possible. I can't find a contact number or person to talk to about
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General Device Support
i need switch my line to another device because my phone was broken
i’ve trying anything but i still didn’t get that i’d like going to store but im on vacation right now in another country and need to use my phone number for my some business
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General Device Support
Easement waiver
We are installing a sign in a public utility easement and need to request a waiver from AT&T, please provide a contact person that can assist.
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General Device Support
Unable to set up apple watch ultra
My issue is that I have a number set up, it shows as wearable device. on the wearable $10. I cannot get it to activate through a paired iPhone. Is there something im missing
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General Device Support
Easement Release
I am looking for a contact within the AT&T right-of-way department that can help determine if a 1960 Pac Bell Telephone Company easement affecting a property in San Diego County, Ca can be released.
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General Device Support