Search Results (25)
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Last 90 days
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Official Solution
Create an AT&T Business Messaging contact in the AT&T Business Notification Center
We set up a new team and I need to add them to my AT&T Business Messaging account. I don’t have access to my phone so I would like to see if its possible to add contacts from my desktop. Does anyone know if I can do so?
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Messaging Solutions
Accepted Solution
Assistance unblocking our range of dedicated email sending IPs
Hi we have recently transitioned to new cloud based email sending servers with private dedicated IP addresses. Since doing this, our emails have been getting bounced for certain AT&T domains. We emailed the errors to abuse_rbl@abuse-att.net and got a response on March 13th stating that the IP ra
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Messaging Solutions
SMTP Mail Server IP Address blocked and abuse_rbl@abuse-att.net has been totally unresponsive
We use AT&T as one of our ISPs and one of the AT&T supplied IP addresses we use for our Mail Servers is being blocked by AT&T! I have posted in this forum several times with no response yet but it was my understanding that if emailing AT&T's abuse email address was not working to po
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Messaging Solutions
Official Solution
Set an AT&T Business Messaging status in the AT&T Business Notification Center
I will be at a client site for the day and want to let my co-workers know that I will not be reachable. Does anyone know what the easiest way to do that is in AT&T Business Messaging?
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Messaging Solutions
DNSBL - Blocked IP
HiWe are raising With Following Error,The server response was: 5.3.0 alpd682 DNSBL:RBL 521<185.250.236.120>_is_blocked. For assistance forward this error to abuse_rbl@abuse-att.net @ATTBusinessForums Can you help us? we are Much awaiting for your Reply here or thru Email,Thankyou
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Messaging Solutions
my ip ranges are blocked from Att
Hi,im sending marketing emails to my clients , last week we face big probelm, my ip's are suddenly blocked from ATT, i don't know what is the issue. kindly help me to fix this issues.
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Messaging Solutions
Official Solution
Change your AT&T Business Messaging password in the AT&T Business Notification Center
Does anyone know if I can set a new password for my AT&T Business Messaging account from my computer?
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Messaging Solutions
Official Solution
Add an attachment to a message in AT&T Business Messaging
I’m working remotely and my mobile phone is charging. I need to send a file to a client, and I wanted to see if there is a way to do that from my desktop. Does anyone know how to send an attachment?
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Messaging Solutions
Official Solution
Access the delivery log in AT&T Business Messaging
We are using AT&T Business Messaging and I’m looking for information on how to tell if my messages are being received. Does anyone know where I can go in the system to see that information?
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Messaging Solutions
Emails blocked and abuse_rbl@abuse-att.net unresponsive
We've added an additional dedicated IP address for sending emails and are having problems with this IP address only being blocked by AT&T email servers. I was able to get our older IP address unblocked via this forum when we got no response from abuse_rbl@abuse-att.net'. Please do not res
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Messaging Solutions
Official Solution
Send a message to a group in AT&T Business Messenger for iPhone
I started using the AT&T Business Messenger application and I’m looking to see if I can message multiple users at once. Does anyone know if the iPhone application has that ability, and if so, where I need to go to do so?
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Messaging Solutions
Official Solution
Download and install the AT&T Business Messenger for iPhone application
My company started using AT&T Business Messenger and I need to start setting up my account. I use my iPhone for most communications. Does anyone know where I need to go to get started?
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Messaging Solutions
Dealing with Blocked IP
Hi ATT team, I'm sure you're swamped, so I'm really sorry to be bothering you. We're receiving the following message: 553 5.3.0 alph732 DNSBL:RBL 521< REDACTED >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net We send a weekly newsletter. It's been blocked for subsc
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Messaging Solutions
Requesting IP unblock
Hello, I would appreciate if an ATT representative could contact me via DM to help resolve and IP block issue. We have emailed abuse@att - however the IP was not unblocked when they indicated it would be Thanks, Hayden
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Messaging Solutions
Official Solution
Edit a contact in the AT&T Business Messenger for iPhone application
I’m visiting a client site and realized that when I added them to my AT&T Business Messenger account, I included the incorrect phone number. Does anyone know how I can make changes from my iPhone?
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Messaging Solutions
Email Blacklist
Good Morning. Seeing from our email server that we appear to be having a email delivery issue that appears to be related to your internal blacklist. I was attempting to find the process for review and verification that you folks use. I found a lot of articles and some of them appear to
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Messaging Solutions
Company customers on at&t blocklist - please remove
Hello, We are sending consent based emails from within our application for our customers who use our software for reporting. We have had multiple reports of our customer applications sending emails and being blocked by AT&T and was wondering if we could get this issue addressed. I have
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Messaging Solutions
Emails blocked and abuse_rbl@abuse-att.net unresponsive
We've added an additional dedicated IP address for sending emails and are having problems with this IP address being blocked by att email servers. I was able to get our older IP address unblocked via this forum.Can @ATTBusinessForums or @ATTBusinessCare reach out to me for our n
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Messaging Solutions
Official Solution
Change your status in the AT&T Business Messaging for iPhone application
I’m at a client site and I want to make sure that my co-workers know that I am unable to respond to them. We use AT&T Business Messenger to keep in touch. Does anyone know if this is something I can configure from my iPhone?
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Messaging Solutions
Express Ticketing portal API?
I work for altafiber, an ISP in Cincinnati, Ohio. We use ServieNow for everything. My question is related to automating the opening of an express ticket within our ServiceNow. We would be able to provide circuit ids and all other info needed. So, Does ATT offer an API to provide to an ISP like us so
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Messaging Solutions