Search Results (4)
Category
Published Date :
Last 90 days
Conversation Type :
Posts
FirstNet is either inept or scam artists!!!
On February 26, I ordered an iPhone upgrade for my wife from an iPhone 12 to a 15+ because there was a deal online. I was not able to order mine because I am a FirstNet customer and had to do so with a representative. When I tried to do a turn in, the representative said “ hey, why don’t you just pa
Question
•
Billing
Service (Edited per community guidelines)
The only resolution is to let me leave with no penalties I would like my device installment plan erased I want to switch carriers this company does not care about first responders I will continue to file complaint after complaint until I get my resolution I will go to any source that will listen to
Question
•
Billing
Stay Away from FirstNet
Long story short, I was deceptively sold an Apple Watch when I went to upgrade my phone. Despite not wanting/needing the watch, the salesman said that no new line would be open and I would not incur any additional charges outside of a one-time activation fee and the tax on the watch. Fast for
Question
•
Billing
Horrible customer service
A sales agent promised me an upgrade to my phone for helping them solicit people from my unit. That promise was never fulfilled. I called firstnet to complain and was rerouted to AT&T. AT&T said it wasn't their problem and to call firstnet. After a long 10 months of back and forth with custo
Question
•
Billing