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Memphis, TN - Will Serve Letter

Good Morning, I am needing a will serve letter for a potential development in Memphis, TN. 

Question

 • Construction & Engineering Assistance

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AR, Jonesboro - Undocumented AT&T Line - New Construction

I have an ongoing project currently in construction located in Jonesboro, AR. An undocumented AT&T line, outside of easement limits, has been identified on the construction site; the line is approx. 3.5’ deep. Would you be able to direct me to the appropriate person to speak with regarding t

Question

 • Construction & Engineering Assistance

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How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

Question

 • Business Features & Services

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Easement Encroachment

I am working on a project for a school in San Diego that is proposing a perimeter fence that will encroach on an existing Pacific Bell (AT&T) easement. Who/What department can I contact in regards to an encroachment into an AT&T easement?

Question

 • Construction & Engineering Assistance

22

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ATT Premier Account Access

Our company is a member of ATT Premier. I'm trying to get access to our Premier account so we can make some changes/upgrades with several of our users. I'm unable to access our account. I have our foundation account number but not the pin it's asking for. Where do I go for help with this? Thank you.

Question

 • AT&T Premier

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How to get in touch with AT&T to offer drywall services in OKC

Hello, I am with a drywall company, we have done some work for AT&T in the past, patching holes etc. when they removed security equipment from a building. We, unfortunately, lost the contact info, and are eager to get in touch with someone at AT&T again to resume our working with them. If an

Question

 • The Break Room

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AT&T RBL Abuse - Unresponsive

Organization's mail server has been blocked from sending emails to AT&T and SBCGlobal recipients. Have sent multiple requests to the abuse_rbl@abuse-att.net email address with no response. Please assist.

Question

 • AT&T Business Center

30

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Business end user phone upgrade

Hello, my plan allows for phone upgrade. I was not able to login to the portal to request upgrade. Is there a number i can call and request upgrade?

Question

 • Account & Billing Support

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Please unblock our IP address. Support does not reply after more than a week.

Hello, we are getting no help from the abuse address listed below for our IP 24.246.127.213. Can anyone please assist? Remote Server returned '553 5.3.0 flph833 DNSBL:RBL 521< 24.246.127.213 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net'

Question

 • Messaging Solutions

39

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Billing

I’ve been calling for months for my business internet and trying to remove long distance connection from my internet but nobody helps me. Last month the representative told me there is a 300+ promotional credit on my account and I only needed to pay 200 for my bill. And when I got my bill for this m

Question

 • Account & Billing Support

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reporting

where can I find utilization reports for an MIS managed router

Question

 • AT&T Business Center

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Fiber Construction

Hello, I was hoping someone could help me find out how to get AT&T Fiber to my home. I know they have fiber lines on telephone poles less than 2k feet north of me but I have no idea who I could talk to about getting them to extend service to me. There are approximately 30 homes in between me and

Question

 • Construction & Engineering Assistance

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Transfer Phone number from my Employer's corporate account to my Personal Account

Few years back I transferred my phone number from my personal account to my employer's att premier account. Now I want to go back to my personal account. However, I am not able to find how to do that. I tried contacting through chat support and got transferred to 3 different support call and everyon

Question

 • Account & Billing Support

42

1

Accepted Solution

Remove old Gigaman Equipment from all our schools

We have old gigaman equipment at all our schools for the old Gigaman fiber service we used to have like a decade ago, but havent used because we moved to a new provider, who can I contact for the removal of the racks and network switches? Im located in South Texas (Rio Grande Valley).

Question

 • Construction & Engineering Assistance

26

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Release old Southwestern Bell Telephone Comapny Easement

We are in the process of platting a piece of property that has a 25 foot wide easements for vegetation clearing that we would like to have released. What is the process or who is the contact?

Question

 • Construction & Engineering Assistance

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Utility Coordination Needed

Hello - I am currently working on some street reconstruction projects in Pflugerville, TX. To make sure that our proposed design does not conflict with any existing ATT utilities, I was wondering if I could get the contact information for a utility coordinator or local engineer that can help pro

Question

 • Construction & Engineering Assistance

28

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Having Trouble Transferring Billing Responsibility

I have a business account. Last week I transferred billing responsibility for my own wireless plan to be linked with the business account. I am trying to transfer billing responsibility for my wife's wireless plan to my linked accounts. I am getting an error: "You can't move your line from a new acc

Question

 • Account & Billing Support

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Accepted Solution

Payment applied to incorrect account

We mailed payment for a business account, and the payment was applied to another account in our name. We now reflect a past due balance on an account we paid, and we have a credit on the account that was incorrectly involved.  How can this be corrected?

Question

 • Account & Billing Support

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Need Fiber Box moved for New Construction

I have a new Construction Site in El Paso, TX & I need the fiber box moved before I can pour concrete. How do i get in contact with an Engineer.

Question

 • Construction & Engineering Assistance

19

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Telephone easement in Grayson County, Texas

A blanket telephone easement was granted to SW Bell and recorded in Volume 421, Page 255 of the Deed Records of Grayson County, TX.  I assume that AT&T is the successor in interest.  The land is trying to be developed into a single family residential subdivision.  What needs to b

Question

 • Field Service Solutions

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