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Official Solution

Change the Android Device Wipe settings in AccessMyLAN

I’m a new administrator for our AccessMyLAN account. I’m looking to ensure the strictest security policies for our devices. Most of our devices are Android. Does anyone know where I need to go to change the settings for these devices?

Question

 • Mobile Office & Retail Solutions

15

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Official Solution

Cancel an SMS device invitation in AccessMyLAN

While working on our account a co-worker sent out a few invitations for devices that are not supposed to be used on our AccessMyLAN account. Does anyone know if there is a way to cancel the invitations?

Question

 • Mobile Office & Retail Solutions

26

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Official Solution

Enable iOS APN Protection in AccessMyLAN

I had a user that could temporarily make changes to the network settings on his iPhone device. I’m looking to remove that permission, but I’m not sure where to go in AccessMyLAN. Does anyone know what I need to do?

Question

 • Mobile Office & Retail Solutions

4

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0

Official Solution

Edit a policy’s Group Data Limit in AccessMyLAN

The previous administrator configured a group for some of our international technicians but entered a higher limit than we allotted. Does anyone know where I can go in AccessMyLAN to make changes to the group settings?

Question

 • Mobile Office & Retail Solutions

9

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Official Solution

Change the Android password length setting in AccessMyLAN

I was advised that I needed to increase the number of characters required for the devices we manage with AccessMyLAN. A co-worker was able to make the change for our iPhones, but I’m working on the Android phones. Does anyone know where I need to go to change this setting?

Question

 • Mobile Office & Retail Solutions

17

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Official Solution

Disable iOS Device Security Settings in AccessMyLAN

I set up some users on our AccessMyLAN account. Our leaders use iOS devices, and I would like for them to be able to remove any limits on their devices. Does anyone know if I can do that?

Question

 • Mobile Office & Retail Solutions

9

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0

Official Solution

Edit a policy’s data connection speed in the AccessMyLAN web portal

I’m a newer AccessMyLAN administrator, and I’m looking to make it so that if a user exceeds their data limit, that their speed is throttled. Does anyone have information on how I can do that?

Question

 • Mobile Office & Retail Solutions

4

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0

Official Solution

Change the Android auto-lock time limit in AccessMyLAN

We had a recent issue with one of our users leaving their device behind in a public place. I know that there is a way to set the Security on our AccessMyLAN devices to lock automatically when not in use. Does anyone know where I need to go to do that?

Question

 • Mobile Office & Retail Solutions

12

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Official Solution

Disable iOS APN Protection in AccessMyLAN

My company started using AccessMyLAN, and I installed and started using it on my phone. I need to make changes to my network settings to perform my job. It seems like I’m not able to since I started using the app. Does anyone know how I can fix that?

Question

 • Mobile Office & Retail Solutions

13

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0

Official Solution

Access the Blocked Content Over Time report in AccessMyLAN

I’m looking to see how much information on how much content is being blocked in our AccessMyLAN account. Does anyone know how to see this information?

Question

 • Mobile Office & Retail Solutions

13

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Official Solution

Create a policy in AccessMyLAN

I’m a new administrator for our AccessMyLAN account, and I need to configure what our devices can access. Does anyone know where I need to go to set that up?

Question

 • Mobile Office & Retail Solutions

13

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0

Official Solution

Create a Custom Zone in AccessMyLAN

We added a new customer location, and I’m looking to create rules for the carriers that can be used by my workers who are out at their site. Does anyone know where I need to go to set that up?

Question

 • Mobile Office & Retail Solutions

9

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Official Solution

Access the Category Blocked Content Report in AccessMyLAN

I'm putting together a report on the type of content our users are trying to access. Does anyone know what I can use to do that?

Question

 • Mobile Office & Retail Solutions

16

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Official Solution

Add a Mandatory Application in AccessMyLAN

Our company has started using a new messenger application for our work. We use AccessMyLAN, and I know I can configure the system to require my users to use this application. Does anyone know where I need to go to set this up?

Question

 • Mobile Office & Retail Solutions

10

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0

Official Solution

Disable Wi-Fi Protection in AccessMyLAN

I want to allow my users to be able to freely use wi-fi freely but still control their data when using any mobile network. Does anyone know if you can do that in AccessMyLAN?

Question

 • Mobile Office & Retail Solutions

10

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0

Official Solution

Edit the App Control list in AccessMyLAN

I talked to a co-worker who advised me that I could require our devices to utilize a specific set of applications. Does anyone know how to set that up?

Question

 • Mobile Office & Retail Solutions

9

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Official Solution

Disable devices in bulk in AccessMyLAN

We recently restructured some of our teams. As a result, we don’t need to use the devices assigned to some of these users, and I want to disable them via AccessMyLAN. Do I have to disable them one at a time, or is there a way to perform this change to multiple devices at once?

Question

 • Mobile Office & Retail Solutions

16

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Official Solution

Delete a group data plan in AccessMyLAN

I’m trying to make sure that we are making efficient use of our AccessMyLAN. I want to clean up unnecessary information or settings. Does anyone have any suggestions on what I can do?

Question

 • Mobile Office & Retail Solutions

3

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Official Solution

Disable the Android security settings in AccessMyLAN

I’m setting up our AccessMyLAN devices and want to run a few tests while the devices have no security settings applied. Does anyone know if I can do so? If so, how do I disable it?

Question

 • Mobile Office & Retail Solutions

13

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Official Solution

Enable a device in AccessMyLAN

One of my co-workers mistakenly disabled a few of our user’s devices in AccessMyLAN. I want to re-enable them, but I’m not sure where to go to do that. Does anyone know?

Question

 • Mobile Office & Retail Solutions

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