Search Results (257)
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Phone lines do not ring
I switched to ATT on Nov 30th. Have made numerous calls and had a tech come out. My 2 main phone lines will not receive incoming calls. You can call out. There has been no resolution. They go to VM after a few rings if you call in but the phone does not ring. I had Comcast previou
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General App Support
Landline
We have a old copper land line at our business. We have been told that AT&T will be raising cost of these lines to get everyone off them. If this is true, what options do we have?
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AT&T Business Center
What does the label "Working Telephone #" mean on a bill?
What does the label "Working Telephone #" mean on a bill?I have a bill with one number on it labeled "Working Telephone #" but there doesn't seem to be anything else associated with this account other than that number. I've drilled down all the way that I can.
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Account & Billing Support
Costa Mesa, CA Easement Encorachment Permission: from 6ft to 2ft or 4ft.
Hello, We need to replace an exisiting retaining wall that is currently a 4ft easement and we were notified by the city of Costa Mesa that there is an update to the guidelines that they are required to extend it to an 6ft easement but we can request encorachment. We would like formally request to pu
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Construction & Engineering Assistance
how do you get a CSR
I have been on the phone with AT&T for HOURS and several days trying to get someone to get me a CSR report so we can leave at&t and go with a digital faxing service
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myAT&T for Business
I need a extension on my phone bill
I really need a extension on my phone bill please
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myAT&T for Business
Lost Call ID on AT&T 984 and 945
We have 2 small business system phones, they are models 984 and 945. We have been using these phones for years. We have always had and still have Call ID enabled on our office phone lines however recently (at different times) both phones stopped showing Call ID. How do we reset this option to be vis
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General Device Support
Deleting an AT&T Landline Texting keyword
One of my technicians set up an unnecessary keyword in AT&T Landline Texting. Does anyone know how to delete keywords?
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Messaging Solutions
Viewing a specific message in the message pane of the AT&T Landline Texting web application
When I log into AT&T Landline Texting, it seems like it shows the messages I have sent or received. Is there a way to see a conversation instead?
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Messaging Solutions
Change a user to an admin role in AT&T Landline Texting
I need some help with running our AT&T Landline Texting account. How do I change a user’s level to be able to perform administrative changes?
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Messaging Solutions
Identify when an AT&T Landline Texting recipient has opted out of receiving messages
I sent a series of messages to one of my clients, but I have not gotten a response. Is there a way to tell if they are getting the messages?
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Messaging Solutions
Create a group in AT&T Landline Texting
We recently expanded operations and I need to add some of our sales team to a new group. How do I do that?
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Messaging Solutions
Repeated Outages, "No-Line", AT&T Small Business Internet and Digital Phone.
We are a small business which has been operating with AT&T business phone and internet since November 2021. In the last two months we have been experiencing repeated outages with our services. They last a few minutes but in that time our phone line and internet will all be disabled. Our busine
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Field Service Solutions
Landline call forwarding
We have an old 171 account that we have been trying for over a month to get one of the numbers forwarded to another number as part of a project, but no one at ATT seems to be able to help. It is an ATT account, but Verizon last mile. I have talk to over twenty people, and been transferred, pr
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AT&T Business Center
Add Account Access
The previous account manager no longer works at our office. She has granted me secondary access online but I am still not able to log in.
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myAT&T for Business
Business Local Calling Renewal
We received a letter regarding our renewal expiring soon. Letter says to call or email and provided no email address. When I call, I reach people who are not knowledgeable regarding our specific account. I keep getting transferred and/or getting new 800/888 numbers to call and am still getting the r
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Business Features & Services
Reset Username and Password
Can I reset my password and username without having to wait on the phone to talk to someone?
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AT&T Premier
Frustration with ATT billing and customer service
I have a business account and have been over billed by ATT for the last 5 months, even though I called to dispute it and was given a confirmation number and told I would see adjustments in a credit and the correct amount billed going forward. Today I called to renew our plan and also dispute the
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Account & Billing Support
Renewal of Long distance line contract
My business contract for a long distance line expired a couple of months ago and I've tried renewing it by calling a plethora of numbers that ultimately leads to me not getting anywhere. My bill went up drastically and is almost not even worth having compared to the price we used to have on the cont
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Account & Billing Support
New Mixed-Use Development in Woodstock GA
We have just received permits to begin the horizontal development of a mixed-use development in Woodstock, GA. The development will consist of 54K sq ft of commercial; 150 condominiums; 61 townhomes and 32 flats. We would like to speak to AT&T about building out the telecom and data infra
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Construction & Engineering Assistance