Search Results (190)
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Lifetime
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FirstNet will double your bill
I signed up with firstnet after being hounded at the AT&T store. I went in to add an iPad for my son but they promised that my bill would be much less so I signed up. After my first bill I knew I made a big mistake in signing up. It literally doubled so now I had two bills one with AT&T and
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Billing
Account Verification Email/ FAN PIN & Account Number
I was not emailed with a FAN pin or account after signing up for my account in store. I would like to get this figured out so I can pay my bill.
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myAT&T for Business
Can ANYONE actually do anything anymore?
I have spent hours and hours calling the "business support" dept. The first few times I thought my problem would be fixed just as the rep told me it would be, but nothing ever gets done. The 3rd or 4th time I called in the rep was using every high pressure tactic she could think of to sell me some
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Account & Billing Support
ATT.net blacklist
Is there a more efficient way of getting a domain removed from the ATT blacklist? Emails have already been sent to the abuse_rbl@abuse-att.net address. Two domains for a large hospice center have been blocked, impeding patient care.
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Business Features & Services
What does the label "Working Telephone #" mean on a bill?
What does the label "Working Telephone #" mean on a bill?I have a bill with one number on it labeled "Working Telephone #" but there doesn't seem to be anything else associated with this account other than that number. I've drilled down all the way that I can.
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Account & Billing Support
No mobile internet service in my area for two weeks
I’ve been having trouble with my mobile internet in the area that I live for almost two weeks. It just doesn’t work at all or takes forever to load very basic websites. I have a garage door that opens from the app and it doesn’t work with such a poor service. I spoke to multiple customer support age
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Account & Billing Support
FIRSTNET IS GARBAGE! NEVER ENDING BILLING ISSUES, FIVE MONTHS IN ONLY GETTING WORSE!
So this is going to be a long one just be patient please…. Please take five and read and respond if you have any pointers because I can't spend 5 hours on the phone every month trying to resolve this. Last November/December I made one of the greatest mistakes of my life- I joined AT&T
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Billing
We found way for Unlock locked devices (Unpaid / In contract)
We found way for Unlock locked devices (Unpaid / In contract) We can provide more detail, but we must understand reward for this issue + we found more critical issue with account data
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Apple iOS
Add users to an Instant Group in AT&T Collaborate
My company uses AT&T Collaborate, and I’m looking to see what is available for me to be able to establish a conference call with a group of users. Does anyone know how to set that up?
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Mobile Office & Retail Solutions
Using office@hand App
We frequently get Bad Call reports when at least one end point is the Office@hand app on a mobile device. The frequency of the Bad Call reports has increased over the last 5-6 months. The Bad Call reports occur whether the mobile device is connected via WiFi or a cellular carrier's network.
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Mobile Office & Retail Solutions
Wireless Business Account
I have been trying to get a wireless business account with AT&T for the a week now. My Client Solutions Executive has been very helpful until now. I submitted an application for 3 phone lines two times. In respect to the first application, I was advised by my Client Solutions Executive that my
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Business Features & Services
View the call history in AT&T Collaborate – Enhanced Mobile
I’m new to AT&T Collaborate Enhanced Mobile and need to see a fax that was sent to me. This is an older message. There an easy way to see these messages?
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Mobile Office & Retail Solutions
Charged for returned device
Anyone else have issues with ATT/First Net not being able to find your traded in device? I mailed my device in back in April or May via the box and label THEY sent me. I thought everything was fine until 3 months later when they charged me for “not returning my device.” I was on the phone with custo
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Billing
My bill has not gone down after cancelling over 80 lines on our account
I still see the same amount owed every month even though I have been cancelling lines since July. Why hasnt my bill changed to reflect all the lines that were removed?
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Account & Billing Support
Phone interview
I completed the assessment. And the application but i got no opportunity to do a phone interview as im not able to do a in person interview at this time how do i switch it to do a phone interview instead? I've already called the at&t location but they say theirs nothing they can do.
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Eligibility
need EMEI number on invoice for final invoice showing the payoff of phone
The .pdf invoice that I received from AT&T for the payoff of a Samsung Galaxy business cell phone is NOT sufficient to get repairs on my Samsung Galaxy A13. AT&T's invoice/bill of sale showing full payment does not include the IMEI number of this phone. It has the phone
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Account & Billing Support
Visual Voicemail
My visual voicemail has disappeared. I get an error when dialing to get to voicemail, "contact customer service to make sure it's activated."
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Android® OS
Manage the Call Recording settings in AT&T Collaborate™
We recently started a new sales team, and I need to set them up in AT&T Collaborate™. I want to be sure that we maintain a good quality of service. Does anyone know if there is a way to have their calls recorded so I can review them?
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Mobile Office & Retail Solutions