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J

New Member

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1 Message

Tuesday, January 3rd, 2023 8:51 PM

AT&T cellphone users cannot call my office

I'm having major issues with customers not being able to call my office. This issue is intermittent; sometimes it lasts for a couple hours, sometimes it lasts for an entire day. Through our own troubleshooting efforts we've been able to narrow it down to AT&T customers only. What happens when they call my office is they get a busy signal, or they receive a message that we're not accepting calls at this time. Like I said, other people can call my office with zero issues as long as they're not on an AT&T network. PLEASE HELP!!! I'm losing customers!!!

Administrator

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26.2K Messages

1 year ago

Hi @jamieblott,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antwan
AT&T Business Social Media

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