FirstNet Devices
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FirstNet
I switched to firstnet and was quoted a certain rate. My bill has been different every month and I have to call. I called today and spoke with Belinda who told me that she can't access past bills and that her supervisors are too busy to speak with me even though I pay for a service through the company. I would like for a supervisor to contact me.
ATTBusinessForums
Administrator
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26.2K Messages
2 years ago
Hi @heavensunsky,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Kimberly
AT&T Business Social Media
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sross327
New Member
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5 Messages
2 years ago
I am the Dispatch Supervisor at an ambulance station. A few months ago 2 Firstnet representatives came to the station to promote the service. They promised better service, lower monthly bills, new phones, etc. So I switched my family and I over from T-Mobile which turned out to be a huge mistake. I was promised that my monthly payment would be $175 total for my family and I. Every month my bill is well over that and I have to contact the Rep. that came to our station to "fix" the bill. He told me to sign up for autopay to keep the bill at $175, so I did. That was another mistake. AT&T pulled out $218 and I still have a remaining balance on my Firstnet bill. I tried to contact the Rep and he's nowhere to be found. On top of that I'm still paying T-Mobile about $100 a month because I switched. This turned out to be a disaster. I just moved into a new house and switched over because I thought I could save myself some money, but it's quite the opposite. Do yourself a favor and stay away from Firstnet.
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