FirstNet Devices
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New Member
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2 Messages
Further in the New Orleans area has spoty service
Switch over to Firstnet from a normal AT&T plan about 8 months ago. Prior to the switch I never miss a call or message. Now it's a normal occernce. I've had people call me three times in a role and phone didn't ring or show I have a message. Then again it will work fine. I've been though customer service also had my SIM card change out. I'm pretty much at the last straw, Need to start to looking for a new provider. The plan rate is great but if I'm not getting all my calls what's the point.
ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello @Rodney2175,
We're sorry to read that you are having issues with your FirstNet service. This is definitely not the type of experience we want for you or any of our customers. Please email us at [email scrubbed] with the information below.
Your full name:
Contact number:
Email:
Account details:
Full address of where you are having these service issues:
Case #: 6986973
Thank you,
Melissa
Social Media Manager
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ATTBusinessForums
Administrator
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26.2K Messages
4 years ago
Hello Rodney, I have sent a few messages to your email. Please respond and let me know if you would like to set up some time to assist you with your request.
Thanks
Kathy
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