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sevenperry
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26 Messages

Sunday, December 4th, 2022 1:57 PM

No ID or password on router

My parents had a at&t tech come out to their house and change put their router. The new machine does not have any identification on it indicating device number or wifi passwords. They have tried to reach out directly but have been met with no help on the general line. Should they take the items to a store or is there a better line they should contact? Any help is appreciated. 

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24.4K Messages

2 months ago

Hi @sevenperry,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Charlene
AT&T Business Social Media