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AllenDallas's profile

Contributor

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1 Message

Tuesday, October 11th, 2016 4:06 PM

Employee Recognition

Hello,

I need to recognize an employee Caleb that provided excellent customer service at the ATT location on *** Garland, TX  75043.  He was patient and worked through our situtation to find the best possible solution for our Business Account.  He was the only one working at the time and it was a few people waiting.  He made all of us feel special once he took care of our needs.  Great employee! 

 

The Allen's

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Contributor

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1 Message

5 years ago

Hello, I want to recognize an employee by the name of Marcia  

Marcia went out of her way to make my mother and I feel important despite the crowd of customers that was growing. She was very attentive to our needs and we never felt rushed. Despite us being there for over 2 hours (our doing not hers) she was very patient and professional with us.

She Greeted us, understood our needs, engaged in conversation to get a genuine understanding of our needs, she made a great suggestion for a different phone than we were looking at and she thanked us for our business.  [edited for privacy – please do not post personal information]

Administrator

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26.2K Messages

5 years ago

Hello @jmckay2447,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  We appreciate you taking the time to recognize one of our employees and would like to gather your information to provide the feedback.    Please send me a private message by clicking here: https://soc.att.com/2Z1Mobk

And include the following details:                                                                

  • Full Name:
  • Business Name on Account:
  • Wireless #:
  • Email address:

 

Thank you,

Nancy                   

AT&T Social Media Manager

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