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Contributor

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1 Message

Mon, Feb 18, 2019 2:55 PM

Former employee needs W2

I need my W2 and cannot get through to anyone calling HR OneStop, on hold for over an hour. Please advise.

 

Hello, thanks for reaching out. You’ll need to create a former employee Global Logon in order to access. Please follow the instructions below.

 

Create a former employee Global Logon if already off payroll (this process requires a One-Time PIN):

1. Request PIN at HR OneStop 1-888-722- 1787 and say "Former Employee Site" 8 a.m. to 6 p.m. CT, M- F.

2. Visit http://access.att.com > Retiree, Former Employee or Dependent > Register

3. Enter identifying information including the PIN.

4. Create a UserID and Password.

5. You will then be routed to http://access.att.com.

6. Click on ‘Login’ (NOT Register) under Retiree, Former Employee > Enter your new credentials > Complete Security Profile.

Responses

Brand User

Administrator

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7.5K Messages

a year ago

Hello @4strings,

 

Thank you for reaching out on our Business Community. Please send me a private message by clicking here (https://soc.att.com/2Sd0QbG) and be sure to include the following details so I can help:

 

Complete Name:

Contact Number:

Email Address:

ATTUID:

 

 

Thank you,

Lisa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

I'm also a former employee missing my w2. I'm not jumping through hoops to get something that should have been mailed by now. I'm just going to file a complaint with the IRS. 

Brand User

Administrator

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7.5K Messages

a year ago

Hello @Teletheft,

 

Thank you for posting on the Business Forum.  Please view the below thread for further details on how get access to view the W-2.

https://soc.att.com/2SbB7AD

 

Thank you,

Nancy

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

Thanks for the unhelpful canned response.

 

As I said, I AM NOT JUMPING THROUGH HOOPS because At&t decided to avoid another legal responsibility. 

Contributor

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1 Message

a year ago

I have been calling the HR OneStop number 888-722-1787 every day this week waiting on hold JUST to get a pin so I can get my W2s!!! This is insane!!! I wait on hold till eternity and NO ONE EVER picks up!!! Why in the WORLD is it this difficult to get a doggone pin!?!? Soooo extremely frustrated! 

Brand User

Administrator

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7.5K Messages

a year ago

Hello @Marcnixon85,

 

Thank you for posting on the Business Forum.  We apologize for these frustrations. We can get you some help. Please private message us at

https://soc.att.com/2Z2DU3C and include the following information:

 

Your full name:

ATTUID:

Best contact number:

Email address:

 

Thank you,

Laura G.

Business Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.