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J

New Member

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12 Messages

Saturday, March 6th, 2021 1:23 AM

help contacting Elmi with AT&T

He is with the residential social dept. He called me once and said someone would reach out. Guess i am anxious and impatient as buying property is trying to close based on answers from AT&T. The phone number I have works but the ext. just hangs up. He said it was cause AT&T computers trying to route calls home cause of the covid thing. Really would like to ask him a Question Help

Administrator

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26.2K Messages

3 years ago

Hi Jerry, 

 

 

It is always a pleasure speaking with you. Still waiting for an update from our engineering team and I will call you with that information. You can always reach me at 1-800-207-1233 EXT 48067 and I appreciate your patience.

 

 

 

Elmi, AT&T Community Specialist

New Member

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12 Messages

3 years ago

Elmi

Haven't heard anything yet from the engineer. Could you maybe ask the engineer possibly where AT&T would place the poles so I do not build there and/or even near there? Thanks for your help. Extension is running out of time

Administrator

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26.2K Messages

3 years ago

Hi Jerry, 

 

 

I will send out another email today to get an update on your request and will provide an update as soon as I get more information. Thank you and we appreciate your patience.

 

 

 

 

Elmi, AT&T Community Specialist

New Member

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12 Messages

3 years ago

Elmi,

He called me this morning, all is good. Thank you for all your help

Administrator

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26.2K Messages

3 years ago

Hi Jerry, 

 

 

I am glad to hear that and thank you for updating me. Feel free to reach back out if you have any other questions or concerns. 

 

 

Thank you for contacting AT&T Community Forums.

 

 

Elmi, AT&T Community Specialist

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