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Contributor

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2 Messages

Mon, Mar 18, 2019 6:34 PM

How to report dangerous AT&T drivers

Can someone tell me how to report dangerous AT&T divers

Responses

Brand User
ATTBusinessForums

Administrator

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11.2K Messages

2 years ago

Hello @Lrn2geek,

 

Thank you for reporting this to us. I’m very sorry to read about your experience with one of our drivers. We take road safety very seriously and would like to gather more details and your contact information, so we can pass this feedback along to the appropriate team and follow up with you. Please send us a private message at

https://soc.att.com/2YeQa0G with the following information.

 

Your full name:

Best contact number:

Email address:

Vehicle number or License number:

Time and location this occurred:

 

Thank you,

Laura G.

Business Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

a year ago

Please let me know too

Brand User

Administrator

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11.2K Messages

a year ago

Hello @Yeryang83,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  We're sorry to hear about a poor experience with one of our drivers.  We take road safety very seriously and would like to gather more details and your contact information, so we can pass this feedback along to the appropriate team and follow up with you.

 

Please send me a private message by clicking here: https://soc.att.com/2NHTq00

And include the following details:                                                                                           

  • Full Name:
  • Preferred Contact #:
  • Email address:
  • Vehicle description/License plate info:
  • Description of Issue:

 

Thank you,

Nancy

AT&T Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

4 months ago

Just had a wonderful experience with one of your drivers along Commercial blvd near 441.

Driver was obstructing traffic because he was texting and outright reading instead of driving in the middle lane. I could not get away from him for at least a mile. License plate CDC 191 when I finally got around him - he gave me the finger. Nice.

I love the way people treat you like the bad guy when THEY ARE BREAKING the rules and driving recklessly. I didnt see any vehicle ID number on the truck. I really hope you reprimand this person He was an older man - real disappointing,

Brand User

Administrator

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11.2K Messages

Hello @LFiggi,

 

Thanks for reaching out on our Business Community Forums to report this to us. I’m very sorry to read about your experience with one of our drivers. We take road safety very seriously and would like to gather more details and your contact information, so we can pass this feedback along to the appropriate team and follow up with you.  Please send an e-mail to: Bizforums@att.com with the following details and in the subject line please reference your Case#7550577

 

·        Full Name:

·        Preferred Contact #: 

·        Email address: 

·        Make and model of the car

 

Thank you,

Nancy 

AT&T Social Media Manager 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User

Administrator

 • 

11.2K Messages

Hello @LFiggi,

 

I am just following up as we have not heard back from you.  Please send an e-mail to: Bizforums@att.com with the requested details and in the subject line please reference your Case#7550577.

 

Thank you,

Nancy

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

3 months ago

Does happen July 6, 2020… When one of your workers was telling me on the right lane and flashing his lights for no reason… I thought maybe my brakes were not working But then he got up so close to my car that I thought he was about to drive into me… So I went into a different lane and then him Pause on the right and when he did he gave me the finger… Cool, I was doing 75 on a freeway... normal speed.

His license plate # 27414W2

Brand User

Administrator

 • 

11.2K Messages

Hello @kkalicharan,

 

Thank you for posting on the Business Community.  We greatly apologize for this experience.  We will be sure to pass this feedback along.  Please feel free to send us an email at BizForums@att.com and include Case#7877418 in the subject line with your contact name/#/email. 

 

Thank you.

Chris

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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