Skip to main content
AT&T Business Forums



1 Message

Wed, May 18, 2016 9:47 AM

Microsoft Lumia 640 XL - Windows 10?

I went to my local Microsoft store in Hawaii and was excited about the 640 XL Windows 10.  Little did I know that when I purchased my phone directly from AT&T that it was shipped with 8.1. I went back to the store to see if I could have them upgrade my OS to Windows 10 and they said no  I need to contact AT&T.


Can you push Windows 10 for my Lumia 640 XL?





Community Support


3K Messages

4 years ago

Hello @lagcaoili



Thank you for reaching out on our Business Community. I will be glad to assist you with getting the latest update pushed to your device.



Please send a private message by clicking here


Please include the following information.


Full Name:

Preferred Contact #:

Preferred Time to be contacted (include time zone):

Email Address:



Thank you,


*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question