AT&T DEDICATED INTERNET

Understanding the installation process for AT&T Dedicated Internet (ADI)



Customer Readiness Series

Welcome: This video is the first in a series we’ve prepared to help lead you through the service delivery process so that you can have a smooth installation of your ADI service. In this video, we will explain the delivery process and the AT&T groups that will support you in it.

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Access Delivery: This video explains the critical steps during access delivery process to prepare your site for a smooth installation of your new AT&T service.

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Equipment Delivery: This video explains the process for receiving AT&T equipment needed for your new ADI service, so that it is available to the technician on the day of installation.

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Preparation for Installation: This video walks you through the four critical steps you need to complete in order to be ready for your ADI installation.

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Day of Installation: This video walks you through what will happen on the day of your ADI installation.

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Post Installation Support: This video explains the resources available if any performance issues arise or if you need to make any changes on the service.

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For Additional Support, visit the AT&T Dedicated Internet (ADI f/k/a MIS) Service and Private Network Transport (PNT) Customer Resource Center

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