Account & Billing Support
Discuss your business billing and general account questions.
Worst Customer Service I've Ever Encountered
Dear AT&T, where do I even begin? I have never dealt with a more inept, unqualified, ridiculous company in my life. I cannot even believe t
att poor customer service
Dear ATT,I've been calling ATT more than 5 times to resolve this issue. Every time I call ATT, all agents are saying to me "You're fine. ATT will take
Wow, I've been a customer of ATT for 33 years in TX and can not believe the customer service I've received during the last two days. 1. Internet servi
AT&T makes a mistake, admits it, then charges me for 3 months!
I sold my business in August and called to cancel my business phone lines on August 8th. I was told everything was taken care of and it should be shu
Contacting A Live Person
Why is it so dame hard to get a live person on the phone. ATT has the worst IVR system I have every come across and trying to get to a live person if
Moved for better exposure
An hour in hell - fraudulent behavior by AT&T reps - Part 1
SourceURL:file://localhost/Users/laurabowden/Desktop/AT&T_chronology.doc- I try to buy $700 of iPhones & Family Plan online. I get “error #659” instru
I am not set up on the play I wanted
I just signed up yesterday at Best Buy & with AT & T with a smartphone.They plan I wanted was: 10c per minute with a 25.00 card good for three months
Auto BillPay is non-existent and my bill is $20 more per month.
I signed up for high speed internet on Sept. 19. I was told I enrolled in auto bill payment. A few weeks after I signed up, I received a confirmation
It was a lie
I open a new business phone line and I was told adding long distance is only few more dollars. I said OK to add it, now I received my bill and it say