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AT&T Business Forums

Cancelling an account with just the Invoice BAN

All I want to do is cancel an account that has an Invoice BAN number and 1 phone number on the account. This only bills long distance. Originally, there were about 9 numbers on this account that we ported over somewhere else. For some reason, this number was left behind and kept accruing costs. I've

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BAN invoice account

I have a toll free number with an Invoice BAN number and 1 phone number on the account. This only bills long distance. Originally, there were about 3 numbers on this account that were ported over to other plan with ATT. For some reason, this number was left behind and kept accruing costs. I've been

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need to disconnect from AT&T

I need to contact somebody at AT&T who can help me disconnect from phone service. I have been trying to disconnect for about two months. I am still receiving bills despite the fact that I sent the router in and haven't had service since the last week in july 2023.

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i need to disconnect ATT at Hand

I have been trying to disconnect my ATT at Hand service (think this is my phone) since July. I have been on hold for more than 10 hours total (over two hours at one point.) I have spoken to ATT personnel who have told me I have the wrong person and they transferred me to either someone else w

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How do I change the name on our account when an employee has left the company?

An employee initiated the account for our business, but that person has left. The account is still associated with their old name and email address. I don't see a place online to update this information. Anyone?

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Club Service Contact

I have been trying to get in contact with someone who can answer some questions about my Club Service Account -- trying to go through the phone prompts have not been successful. Can someone point me in the right direction or provide a known contact for these types of accounts?

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Accepted Solution

galxy s4 fails to update to lollipop

Hello, I am trying to update my s4 to the newest available version. The download is successful and then the phone restarts and starts the install. It gets to about 28% and then restarts. When I unlock the phone after the restart is complete the software update says it was interrupted. I have ver

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Locate our account manager contact information

How do I locate my business account representatives contact information?

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Business Wireline (POTS) TOBR to another Business

I have a traditional business POTS line account that i need transferred from one commercial entity to a new one.

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How Can I find out who my Account Managers report to?

How Can I find out who my Account Managers report to?We have been having severe difficulties with billing through this past year. The Account Managers are refusing to state who they report to. We need to escalate our concerns. Please assist.

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Fraud Alert

ATT has verified my business as of Tuesday when they called me. Can ATT please lift the flag off of my business so I can place my order? I’ve spoke to a representative with ATT yesterday and she confirmed that the fraud department has not yet unflagged my account.

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