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AT&T BusinessDirect®

AT&T BusinessDirect®

Discuss AT&T BusinessDirect site navigation, access and more.

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Enhanced call features not working

Hello, For nearly a month, with the help of our ATT rep, we are trying to get our enhanced call features working. We need mainly call forwarding and t

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a year ago

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Last response by 

a year ago

How to Whitelist Trustwave's IPs

My Credit Card Machine scanning is failing for PCI Scanner and I need to Whitelisting Trustwave's IPs.I need help.The gateway I use is Pace 5268

How long before call back with registration code?

After submitting request for a registration code, the web page states: You will be called at the phone number we have on record for your account How l

 posted 

a year ago

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Last response by 

a year ago

Customer Service Record

Just curious why we were sent a Customer Service Record.

 posted 

a year ago

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Last response by 

a year ago

Business Direct Online Account Deactivated

My account has been deactivated and I'm given a message to contact my AT&T sales rep or company admin.  I don't know what that means or have contact i

 posted 

a year ago

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Last response by 

a year ago

Creating an Account for Business Payments

Hello, i have tried on several occasions to set up an account for several business lines we have and have been very unsuccessful. I have called, left

 posted 

2 years ago

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Last response by 

2 years ago

Service cancelation

Hello,I need to cancel my ABN fiber internet connection because of closing of company. But I am not able to close this topic, I tried to call several

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2 years ago

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2 years ago

Relocation of Utility Pole

I represent an owner building a new house in Ennis Texas.  There is a utitity pole in the middle of where the driveway needs to be. Who can I contact

 posted 

2 years ago

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Last response by 

2 years ago

Don’t believe the hype!!!

Poor customer service, on the phone to long,you will get two or three different prices,can’t understand sales rep and they tell lies to get you hook i

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2 years ago

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2 years ago

No phone service

We have been without phone service for over a month. I have called many times and no response

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2 years ago

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Last response by 

2 years ago