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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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Announcements

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email sending blocked as spam

Having trouble with spam filters black listing our IP and blocking our sent emails. We have AT&T Flexible Reach service and need to have our IP marked as email sending so that we are not black listed in the future.  What do I need to do to correct this issue? 

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Transfer personal phone number to business account

My company is willing to transfer my personal number to their business account. How do we do that.

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Unlimited Your Way plans not showing up on Premier

Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev

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Numbersync with personal account apple watch line not working

I am trying to activate Apple watch on my personal att account, during the process it asks for myatt login details of the mobile phone number (my business account phone). My premier login information does not work here. How do I get myatt login for my wireless end-user account provided my employer a

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Reset Username and Password

Can I reset my password and username without having to wait on the phone to talk to someone?

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esim activation

Unable to transfer my physical sim phone number from iphone 13pro to the new iphone 15pro esim. Got the error "account ineligible". The wait times for business wireless customer support are over 3 hours. Completely stressed as I have to travel in a few hours and I have no number.

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Accepted Solution

Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Unlimited your way plans not showing in Premier

Hello - When I log in to Premier, I no longer see any available Unlimited Your Way plans. I am unable to change existing UYW plans and UYW plans do not show up when trying to activate a new line. The message I get is "There are no data plans available for this combination of Mobile Share group and d

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former employee login att access

this site is not working. i've been gone a short time and this is getting worse. sorry, it's the truth and i know about retalition. https://hraccess.att.com/hraccess/#/dashboard

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Problem with signing in myAT&T mobile app

Need to reset my fan pin, I don’t know it.

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Caller id help

Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?

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Cancel or move my lines to personal account

I enrolled in Citigroup's business plan but now I don't work there anymore. But my phone is locked and I can't get my number to my personal account. I called AT&T customer services so many times but they gave me different stories and also ask me to contact the authorized person. I don't work the

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Add User with Access to Support

I've been trying to add a person who can access support for our different devices. I added them to the Premier online account. They can now control everything in the account but cannot get support. I then used the portal to make them a "Company administrator". I enabled all permissions but, still

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Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

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Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

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Trending Accepted Solutions

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Accepted Solution

FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Accepted Solution

Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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17K

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Accepted Solution

Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Accepted Solution

Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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Accepted Solution

Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14

Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad

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