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AT&T Premier

One-stop, customizable portal for business mobility customers.

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

Announcements

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Wireless User Management Reports

As an administrator, you don’t have to go far to get wireless user management reports. With Premier, you can request and view a variety of reports online, such as: Basic Wireless User InventoryExpanded Wireless User InventoryRate Plan SummaryEarly Termination FeeUpgrade EligibilityWatch a complete h

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Account Representative

I am looking to get in contact with our Account Representive (Business account)

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Forget change plan forget PIN

Hi, I flew a week ago to Asia. I forgot to change my phone plan and forgot the password/PIN too.So, the SIM card doesnt work here. How to get info on change my password and change plan, as the SIM card doesnt work and thus can not accept OTP to proceed with changing password, then changing plan?  (s

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800 number forwarding

Hello, Is there a video or a step by step instructions with screenshots on how to change the forwarding on 800 numbers?Thank you.

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FAN pin - unable to receive any help from AT&T

I have taken new connect 2 months back , not able to register my account online. AT&T is asking me administrator name and I have no idea who is that. Any help from AT&T really appreciated as I definitely want to register my account. Not sure why there is no solution from their customer care

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Register with ATT Premier via NCP membership

I am a member of NCP also known as National Consumer Panel and received ATT Premier discount through the company so I may receive discount on my wireless plan.  However when I try to register I am reaching roadblocks because it is online we do not have paycheck stub, photo id, etc.  I have my member

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acp program on my business account

I have a business account with 3 lines on it but am wanting to know if it would be cheaper if I switched to a personal account I got signed up and approved for the acp program but can't put it in on a business account

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Switch my Businesses account to a personal account

Me & my wife have a account wit AT&T. We were told that setting up a business account would be cheaper than setting up a personal account. But it’s not!! At the beginning we were told that her bill would only be $70 a month wit auto pay but when we got the first bill it was like $150. Now sh

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Fan Pin

I just purchased a phone on May 27th. I did all of this in store, the associate I worked with was extremely helpful, but I dont believe we created an account for me especially since I chose to pay my bill through auto pay, I wanted to check my account but It does not show up through my email, and it

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Assign and Edit User Permissions in AT&T Premier

We want to show you how easy it is to assign and update permissions for wireless users and administrators. Why is this so important? Permissions determine the account functions you and your wireless users can perform once you’ve logged into AT&T Premier. We have great help resources to guide you

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simultaneous ring

We have simultaneous ring set up from our business land line to 3 cell phones. If one of those cell phones is turned off, the entire system shuts down and even the land line cannot be answered.  Is there a way to set it up so that even if there is an issue with one of the cell phones, that the

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Courses from Digital Training Center - AT&T Premier

Still haven’t registered for courses from the AT&T Digital Training Center? Take a glimpse at what you are missing! Intro courses: Premier Premier Online Store Premier Online Care Home Page Premier eBill   Account Management & customization courses:   Customi

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Pre-Order Your HTC One™ X at AT&T Premier Today

Experience music and entertainment as it’s meant to be with the 4G LTE One X smartphone. This Android™ 4.0 powerhouse features authentic Beats Audio™ and an amazing 8 MP camera with zero-wait shutter and HDR. (Elig. voice & data plans req’d. Ltd. 4G LTE avail. Add’l restr. apply.) Pre-order it now a

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DeniseVital

How do I download my drivers license in my food stamp card can you send me text telling me how to do it

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Trending Accepted Solutions

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FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14

Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad

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