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AT&T Premier
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Premier
New business wireless customer here. Our order was placed last week, phones came a few days ago. I have our FAN pin and account number. It’s not allowing me to register for the Premier site. I talked to customer service, she couldn’t figure it out and rudely told me it wouldn’t be available until af
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Accepted Solution
Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14
Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad
Question
45
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Internal Server Error
I was set up as a Company Administrator and received two emails: one with a temporary password and the other with a link to log into the Premier website. I logged in with the temporary password and went through the account setup process without any trouble (entered my profile info, changed my passw
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748
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ATT Premier Account Access
Our company is a member of ATT Premier. I'm trying to get access to our Premier account so we can make some changes/upgrades with several of our users. I'm unable to access our account. I have our foundation account number but not the pin it's asking for. Where do I go for help with this? Thank you.
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FAN Pin
New business account and trying to get autopay setup. I know it has been asked 100 times but can someone help me get the FAN PIN please? The number given by the rep does not work.
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Ticket Status Not Working
I am trying to check the status of a ticket. When I enter my ticket number and pin, the little wheel turns like it is doing something and it goes right back to the page where you select check ticket status.
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Upload my license, where?
Good evening: I am a small business owner who is moving 4 lines from T-Mobile to AT&T, I placed the order with honestly a great deal of difficulty because there isn't much in the way of instructions, I digress; the problem came when at the end of the order a box popped up stating I needed to
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Premier customer support: extremely long wait times
I ordered a phone online which shipped on time and got to the fedex facility close to my home. I called the fedex facility to arrange a pickup and the rep said that my phone was already sent back to AT&T because the address was incorrect (inefficiency #1). I have called them four times and just toda
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Premier log in website just redirects back to login
EVERYTIME I log into premier on my cell safari I enter log in credentials and get the code successfully then it takes me right back to log in
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Please help ed a PTR set up for my fixed IP
I purchased a block of 5 fixed IP addresses from AT&T. I need 1 of those adresses set up with a PTR record for my DNS. How do I proceed with this?
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Popular topics
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Management for enterprise mobility accounts and devices.
Wireline billing, inventory management, ordering and more.
Small business phone and internet management.
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Assign and Edit User Permissions in AT&T Premier
We want to show you how easy it is to assign and update permissions for wireless users and administrators. Why is this so important? Permissions determine the account functions you and your wireless users can perform once you’ve logged into AT&T Premier. We have great help resources to guide you
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simultaneous ring
We have simultaneous ring set up from our business land line to 3 cell phones. If one of those cell phones is turned off, the entire system shuts down and even the land line cannot be answered. Is there a way to set it up so that even if there is an issue with one of the cell phones, that the
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Courses from Digital Training Center - AT&T Premier
Still haven’t registered for courses from the AT&T Digital Training Center? Take a glimpse at what you are missing! Intro courses: Premier Premier Online Store Premier Online Care Home Page Premier eBill Account Management & customization courses: Customi
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Pre-Order Your HTC One™ X at AT&T Premier Today
Experience music and entertainment as it’s meant to be with the 4G LTE One X smartphone. This Android™ 4.0 powerhouse features authentic Beats Audio™ and an amazing 8 MP camera with zero-wait shutter and HDR. (Elig. voice & data plans req’d. Ltd. 4G LTE avail. Add’l restr. apply.) Pre-order it now a
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DeniseVital
How do I download my drivers license in my food stamp card can you send me text telling me how to do it
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Trending Accepted Solutions
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FAN and FAN PIN
We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi
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Premier Online Account Management FAQs
Common questions and answers that have been asked with in this Business Community board. Q-The status of my order is "Attention." What does this mean? A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro
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Ip Unblock Request: Urgent: Request to unblock our email server IP
I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and
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137
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Accepted Solution
Unable to change the rate plan in premier account
I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when
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Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14
Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad
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Frequently Asked Questions
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Feel free to create a post requesting assistance or Ask a question. One of our AT&T moderators will reach out to further assist. Have your construction address and contact information at the ready to expedite your request. Please remember that the Business Forum is a public forum and personal information should only be sent via Direct Message. You should not include any personal information in your post.
You can learn more about our current and latest Wireless Business Plans by visiting at https://www.business.att.com/categories/mobile-rate-plans.html
Bring your own device (BYOD) means you bring your own unlocked, compatible device to AT&T. Even if you didn’t buy your device from AT&T, you can activate your phone on a new AT&T plan. Visit us here to learn more https://www.business.att.com/products/bring-your-own-device-byod.html
Our business fiber internet provides the speed, security, and reliability you need to collaborate effectively across various business locations. Learn more at https://www.business.att.com/products/business-fiber-internet.html
You can get support information and requirements by visiting us at https://www.business.att.com/support/supportcenter.html?subtopic#topic_attglobalnetworkcli0
You can also view support contact numbers in our Business Forum post: https://bizcommunity.att.com/conversations/agnc-support/agnc-support-contacts/5df028f8bad5f2f606c5408c
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