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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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acp program on my business account

I have a business account with 3 lines on it but am wanting to know if it would be cheaper if I switched to a personal account I got signed up and approved for the acp program but can't put it in on a business account

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Switch my Businesses account to a personal account

Me & my wife have a account wit AT&T. We were told that setting up a business account would be cheaper than setting up a personal account. But it’s not!! At the beginning we were told that her bill would only be $70 a month wit auto pay but when we got the first bill it was like $150. Now sh

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Fan Pin

I just purchased a phone on May 27th. I did all of this in store, the associate I worked with was extremely helpful, but I dont believe we created an account for me especially since I chose to pay my bill through auto pay, I wanted to check my account but It does not show up through my email, and it

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SIM-less activation of iPhone using EID in Premiere

Hi everyone, My question is specific to SIM-less activation of iPhone using EID in Premiere ; to be super clear, this is different process than scanning a QR eSIM with the phone camera and activating a line that way. In my use case we enter the iPhone's EID and IMEI2 into Premiere to activate a lin

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Change a user's outgoing caller ID on premier

I've waded through the forums and there isn't anyplace, specifically, to change the caller ID listing on the premier site.

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Registering my Premier account

I merged several different accounts into one Business Account. Since the merge I have been unsuccessful at registering it online. I have been on the phone with Advanced Digital Support as well as many other departments. No one has been able to help. My thoughts are that the email I use is linked to

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Ip Unblock Request

Hello team, Greetings of the day. We are sending mails to Att. subscribers who have subscribed to our website. But our mails are getting block from Att. I request you to please remove our ips and unblock them I have mentioned the ip series below along with the error I am getting please check

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Order cancelled for no reason

I had 4 ATT coupons. I used them to place 4 orders.*** *** *** After 2 days of placing the order, all the orders were cancelled:Hi SHRINKHALA, We couldn't confirm your identity with the information you gave us, so we had to cancel your order. Don't worry. If there was a hold on your card, we'll rele

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Trying to get access to AT&T Premier

Hi, I am unable to log in to AT&T Premier. I have a FAN and an FAN PIN but they do not seem to be working. When I called in, support could not assist me. How can I get some assistance? 

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Training for Wire-line Enhanced Features in the non-wireless Premeir

Is there any training available for the wire-line side of Premier for AT&T Enhanced Features? 

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Unable to modify Premier account plans

Hi, i have been using and modifying my account for last 4 years without any issue. However now it asks for BAN PIN which noone is able to explain where to get from. I have talked to lot of agents on chat and phone and they also dont know.

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Trending Accepted Solutions

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FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Accepted Solution

Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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