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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

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Sponsorship Request

Our organization is holding our annual empowerment event Oct 18-20 and we would like to submit a sponsorship request to AT&T to help with the financial barriers our guests are facing. You can reply to this email to: La'Tonia *****.   Thank you for your support.   *****   [Edited for privacy-This is

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Courses from Digital Training Center - AT&T Premier

Still haven’t registered for courses from the AT&T Digital Training Center? Take a glimpse at what you are missing! Intro courses: Premier Premier Online Store Premier Online Care Home Page Premier eBill   Account Management & customization courses:   Customi

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Digital Training Center

If you’re looking to beef up your knowledge of Premier, then look no further! Our Digital Training Center is here to help you learn more about Premier, including: Customizing the Premier Online Store Experience Basic Wireless User Management for Company Administrators Bill Analysis Reports f

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Premier account no iphones

Premier account will not allow iOS iPhones to be picked. All setting are showing they should be available.

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Switch from business account to personal account?

Trying to switch from the business account I have to a family/personal account. There is no benefit to have a business account. How can this be completed? Thanks

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Run an Upgrade Eligibility Report

New year, new phones! Learn how to run reports to check equipment upgrade eligibility for up to 100 wireless numbers you administer. Get ready for those upgrade eligibility questions with our how-to-video. Administrators with reporting privileges will learn how to: Run and view an Upgrade Eligi

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Cannot setup online business account

Hi, I've been attempting to set up my wireless account so I may view it online. However I cannot find a way to register the account. I'm not to sure which way I'm supposed to go, and nothing seems to work anyway. Premier tells me "Self-Registration is not allowed for this wireless number. Please con

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Accepted Solution

Ordered phone two weeks ago, still not delivered

It was set up for 2 day delivery, but it's been more than 2 weeks. UPS tracking shows that it is "delayed" with no expected ship date.  I called Business Support and the agent spent 15 minutes asking me if I wanted to sign up for internet service!!  Then when he finally got to start resol

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I can't get logged into a new premier business account online for 3 months now.

It is extremely important that we get access and no one can give us answers and we just get passed around from phone number to phone number. I need access right away.  Our business account only have 3 lines and now I wish we had set it up as personal.  Maybe we would have not had these

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Splitting payments with the system in premier

Premier just upgraded their payment system, and now I can't split payments?

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Cancel or move my lines to personal account

I enrolled in Citigroup's business plan but now I don't work there anymore. But my phone is locked and I can't get my number to my personal account. I called AT&T customer services so many times but they gave me different stories and also ask me to contact the authorized person. I don't work the

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Add User with Access to Support

I've been trying to add a person who can access support for our different devices. I added them to the Premier online account. They can now control everything in the account but cannot get support. I then used the portal to make them a "Company administrator". I enabled all permissions but, still

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Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

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Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

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FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

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Trending Accepted Solutions

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FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14

Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad

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