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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

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Premier log in website just redirects back to login

EVERYTIME I log into premier on my cell safari I enter log in credentials and get the code successfully then it takes me right back to log in

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Please help ed a PTR set up for my fixed IP

I purchased a block of 5 fixed IP addresses from AT&T. I need 1 of those adresses set up with a PTR record for my DNS. How do I proceed with this?

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Sponsorship Request

Our organization is holding our annual empowerment event Oct 18-20 and we would like to submit a sponsorship request to AT&T to help with the financial barriers our guests are facing. You can reply to this email to: La'Tonia *****.   Thank you for your support.   *****   [Edited for privacy-This is

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Courses from Digital Training Center - AT&T Premier

Still haven’t registered for courses from the AT&T Digital Training Center? Take a glimpse at what you are missing! Intro courses: Premier Premier Online Store Premier Online Care Home Page Premier eBill   Account Management & customization courses:   Customi

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Digital Training Center

If you’re looking to beef up your knowledge of Premier, then look no further! Our Digital Training Center is here to help you learn more about Premier, including: Customizing the Premier Online Store Experience Basic Wireless User Management for Company Administrators Bill Analysis Reports f

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Premier account no iphones

Premier account will not allow iOS iPhones to be picked. All setting are showing they should be available.

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Switch from business account to personal account?

Trying to switch from the business account I have to a family/personal account. There is no benefit to have a business account. How can this be completed? Thanks

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Run an Upgrade Eligibility Report

New year, new phones! Learn how to run reports to check equipment upgrade eligibility for up to 100 wireless numbers you administer. Get ready for those upgrade eligibility questions with our how-to-video. Administrators with reporting privileges will learn how to: Run and view an Upgrade Eligi

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Cannot setup online business account

Hi, I've been attempting to set up my wireless account so I may view it online. However I cannot find a way to register the account. I'm not to sure which way I'm supposed to go, and nothing seems to work anyway. Premier tells me "Self-Registration is not allowed for this wireless number. Please con

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Accepted Solution

Ordered phone two weeks ago, still not delivered

It was set up for 2 day delivery, but it's been more than 2 weeks. UPS tracking shows that it is "delayed" with no expected ship date.  I called Business Support and the agent spent 15 minutes asking me if I wanted to sign up for internet service!!  Then when he finally got to start resol

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Mobile Device Network Event Notifications

We are looking for a way to receive enterprise mobile network device event notifications. ...same as daily usage reports... except real-time, maybe posted to a webhook. For example.... All business device send/receive text -> fires a real-time event notification to a webhook; All busine

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Buisness Premier account suspended for their mistake

I have had a AT&T Business Premier account since 2008. Average monthly bill of $1,400.00 then suddenly get a bill for $8,365.00. I spent 6-1/2 hours on the phone yesterday with 14 different people and still have no phone service. Account was suspended due to them billing me $8,365.00 in early ca

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Unable to modify Premier account plans

Hi, i have been using and modifying my account for last 4 years without any issue. However now it asks for BAN PIN which noone is able to explain where to get from. I have talked to lot of agents on chat and phone and they also dont know.

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Login failed

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Trending Accepted Solutions

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FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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