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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

Announcements

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AT&T Premier Billing Questions?

AT&T's Premier is the one-stop, customizable online site for business customers, large and small, to learn about, purchase, monitor and manage their wireless products and services. Premier can help businesses stay mobile and manage your wireless accounts more efficiently.   View Your Bill Online - A

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New Premier & Premier eBill Fact Sheets

Learn more about Premier - your one-stop shop for purchasing and managing your AT&T wireless products and services for your business. Check out the new Premier and Premier eBill fact sheets for an overview.   Click HERE to view the fact sheet.

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Att painting my fence and cutting all of my lines

Att painted my fence but with all of my neighbors only painted the grass that can be cut wood is permanent. Then proceeded to cut all of my internet and phone lines telling me its not their problem and lied to me saying they were with the city of houston when i dont even live in houston i have call

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HOW DO I CANCEL LINES OF SERVICE ON MY ATT BUSINESS ACCOUNT? LOGGED@PREMIER BUT NO LINK TO CANCEL

HI. I WANT TO CANCEL SPECIFIC LINES ON MY SMALL BUSINESS ACCOUNT. I USE PREMIER TO PAY MY BILL & ORDER EQUIPMENT, BUT CAN NOT FIND A WAY TO CANCEL SPECIFIC LINES.

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How do I transfer my number from a business account to my personal account?

I have a phone number which was on an old business account, I would like to transfer over to a personal account but keep my old phone number The ATT rep on the phone said this was not possible and they would need to give me a new number. But I wanted to dig a little deeper to see if there is any way

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Can't register my business account

I recently got my account switched over into a business account and when I try to register to access my account online it says that I need to contact the administrator. Confused because I am the account owner.

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Transfer AT&T personal number to Premier account

How do I transfer a user's personal AT&T line to my company's Premier account? All the information I've found seems to be outdated.

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Pre-Order Your HTC One™ X at AT&T Premier Today

Experience music and entertainment as it’s meant to be with the 4G LTE One X smartphone. This Android™ 4.0 powerhouse features authentic Beats Audio™ and an amazing 8 MP camera with zero-wait shutter and HDR. (Elig. voice & data plans req’d. Ltd. 4G LTE avail. Add’l restr. apply.) Pre-order it now a

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Request for Certificate of Insurance

Hi,I need a Certificate of Insurance. Please advise, Thank you.

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Att Premier Issue Support

I am shocked at how poor ATT Premier Support is. I have called atleast 10 times since I joined and have had no response. This is a business cellphone that should have been delivered 10 days. ago and now i am told they will deliver it to me in a month. I cant believe how pathetic and careless the ser

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Cancel or move my lines to personal account

I enrolled in Citigroup's business plan but now I don't work there anymore. But my phone is locked and I can't get my number to my personal account. I called AT&T customer services so many times but they gave me different stories and also ask me to contact the authorized person. I don't work the

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Add User with Access to Support

I've been trying to add a person who can access support for our different devices. I added them to the Premier online account. They can now control everything in the account but cannot get support. I then used the portal to make them a "Company administrator". I enabled all permissions but, still

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Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

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Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

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FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

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Trending Accepted Solutions

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Accepted Solution

FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Accepted Solution

Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14

Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad

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